Apprentice Clerical Officer

About the apprenticeship

Duties

• Meet and greet patients, members of the public, staff and visitors to the department in a friendly and courteous manner
• Deal with enquiries in person and over the telephone appropriately, efficiently, courteously, promptly and discreetly, recognising the different needs of the individuals
• Electronically inputting, recording patient information and updating patient files as per health board, department policies
• Sorting incoming and outgoing post, obtaining signatories for registered mail
• Photocopy, scan and fax as and when necessary
• Maintain department diaries

Requirements

Skills

Good keyboard skills Team player Pro-active can do approach Ability to communicate effectively and confidently

Team player Friendly ,Confident manner, Reliable Willing to learn Flexible approach, Trustworthy.

Ability to maintain confidentiality ,Ability to present a positive and professional image for the Health Board

Qualifications

Good standard of general education / GCSE in English and Mathematics

Language

Welsh Spoken Skills: Yes Welsh Written Skills: No

Course details

Training provider:
Grŵp Llandrillo Menai

Training provider course:
Business and Administration L2

About the employer

Betsi Cadwaladr University Health Board (BCUHB)
Ysbyty Bryn Y Neuadd
Llanfairfechan
Conwy
LL33 0HH

Disability confident

Yes, we are part of the Disability Confident Scheme from the UK Department for Work and Pensions.

Please note that all apprenticeships are open to everyone. However, some organisations have worked to achieve Disability Confident accreditation. You should always apply for the apprenticeship you feel best suited to.

Interview arrangements

To be arranged