Administration Apprentice

About the apprenticeship

Duties

• Answer telephone
• Deal with patient queries
• photocopy
• Filing prescriptions
• Adhoc admin duties
• Sort mail

Additional information

Will be patient facing and the first point of contact for patients via telephone and face to face. Will book patients appointments in an organised, efficient and caring manner. Provide admin support in reception in line with practice requirements and guidelines. To present a calm and friendly image to patients. Deal with enquiries from patients efficiently and courteously.

Requirements

Skills

• Friendly
• Kind Caring
• Think outside the box
• Willing to help others
• Approachable
• Keen to learn

Qualifications

No qualifications needed.

Language

Welsh Spoken Skills: No Welsh Written Skills: No

Course details

Training provider:
Neath Port Talbot College (Skills Academy Wales)

Training provider course:
Foundational Apprenticeship (Level 2) Business Administration

About the employer

Skewen Medical Centre
Skewen Medical Centre
Queens Road
Skewen
Neath Port Talbot
SA10 6UH

Disability confident

Yes, we are part of the Disability Confident Scheme from the UK Department for Work and Pensions.

Please note that all apprenticeships are open to everyone. However, some organisations have worked to achieve Disability Confident accreditation. You should always apply for the apprenticeship you feel best suited to.

Interview arrangements

Informal face-to-face meeting