Apprentice - Loans Administrator

About the apprenticeship

Duties

Following full training provided at the outset, your duties will then include:
• Preparing loan applications, reviewing appropriate documentation, and liaising with applicants to submit any additional information requirements.
• Keeping members updated with the progress of their loan applications
• Responding to emails updating members on the application process
• Answering calls
• Filing
• Photocopying

Additional information

Your professional development goals will be listened to, with ongoing training through Llandrillo College and support available. In addition, you will benefit from:
• Apprenticeship Placement, working from our office in Llandudno Junction 35 hours per week
• Apprenticeship salary paid
• 28 days annual leave inclusive of bank holidays, (pro rata for part time staff)
• An additional day's leave during the Christmas annual leave period
• Enhanced sick pay
• Staff loan rate
• Employee reward scheme
• Enhanced employee assist programme
• Staff uniform

Requirements

Skills

Skill Requirements:
• Good customer service skills
• Good computer skills
• Good communication and interpersonal skills, with a helpful and confident telephone manner
• Organised, with a proactive and enthusiastic approach to work

Qualifications

None

Language

Welsh Spoken Skills: No Welsh Written Skills: No

Course details

Training provider:
Grŵp Llandrillo Menai

Training provider course:
Customer Service Level 2

About the employer

Cambrian Credit Union
144 Conway Road
Llandudno Junction
Conwy
LL31 9ND

Disability confident

No, we are not part of the Disability Confident Scheme from the UK Department for Work and Pensions.

Please note that all apprenticeships are open to everyone. However, some organisations have worked to achieve Disability Confident accreditation. You should always apply for the apprenticeship you feel best suited to.

Interview arrangements

Email a copy of your CV you will be invited for an interview by appointment