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Digital Office Apprentice

QA Apprenticeships
EH22 3NX, Dalkeith
£13,000 per annum
Closing date
2 Oct 2023

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Technology, Telecommunications
Role Type
Apprenticeship, Advanced
Start Date
12-18 months

Job Details

Who you’ll be working for:

The Edinburgh Boiler Company is a dynamic and innovative boiler and renewables installation company that provides top-quality products and services to their customers. They are looking for an enthusiastic apprentice to assist with a variety of administrative tasks. During the apprenticeships the successful applicant will complete an SCQF Level 6 apprenticeship and will work towards securing a full time position by learning the role and growing within the business.

What will I be doing?

  • Answering and directing incoming phone calls
  • Organising and updating documentation
  • Using internal management system to track and schedule tasks
  • Wide use of Microsoft Office Package to assist with completing daily tasks
  • Managing and maintaining project files on internal systems
  • Scheduling surveys with customers and booking these into online diary
  • Coordinating installation appointments and ensuring these are attended
  • Providing general administrative support to the office team

What do I need to be successful?

  • Strong organisational skills and attention to detail
  • Good communication skills
  • Knowledge of basic computer applications (Microsoft Office, Google Workspace)
  • Ability to learn quickly
  • Positive attitude and willingness to take on new challenges


  • A supportive and inclusive work environment
  • Hands-on training and mentorship
  • Opportunity to gain practical office experience
  • Salary review after completion of Modern Apprenticeship


£13,000 per annum 

Working week:

37.5 hour per week, Monday to Friday, shifts to cover 8am - 6pm

Future prospects:

90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.

Important information:

Throughout your apprenticeship you are supported by your skills coach and your account manager. They work with your line manager to ensure you settle in, help you develop all the skills you need to pass your assessments, and can provide one to one support.

At the end, as well as the valuable experience you have gained, you get a nationally recognised qualification.

Interested? Apply now!


QA Apprenticeships is the first Ofsted 'Outstanding' rated IT apprenticeships provider, as well as 3-time consecutive winner of Apprenticeship Programme of the Year (2012, 2013 and 2014). According to Ofsted, we deliver "world-class" apprenticeship programmes with "exceptionally well qualified" staff. Most of our apprentices "deliver a high standard of work for their employers and exceed expectations, often finding better ways of working and reducing costs".

Why choose QA Apprenticeships?

  • The first IT apprenticeships business rated Ofsted Outstanding
  • 100% of QA apprentices have jobs from day one of their 12–14 month apprenticeship programmes
  • 94% of QA apprentices secure permanent employment after completing; this is 20% higher than the national average (National Apprenticeship Service 2012)
  • We have won the coveted Apprenticeship Programme of the Year award for three consecutive years at The Learning Awards 2012, 2013 & 2014
  • Leading apprenticeship partner for Microsoft, Oracle, HPE, Cisco and Association of Project Management


Company info
Rath House 55-65 Uxbridge Road

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