Business admin/ Receptionist within a law firm

Key Training
Washington, Tyne and Wear (GB)
£150 per week
14 Feb 2019
14 Mar 2019
NE37 2SW
Start Date
6-12 months

Apprenticeship summary

Working week

  • Monday - Friday 9:00am - 5:30pm Total hours per week: 37.50

Weekly wage

  • £150.00

Expected apprenticeship duration

  • 12 months

Apprenticeship level

  • Intermediate Level Apprenticeship

Vacancy description

  • Providing excellent customer service at all time to ensure a professional/ positive image of the company is given to all existing and new customers
  • Dealing with clients over the telephone
  • Sending and receiving faxes
  • Updating client records using bespoke software
  • Receiving and distributing incoming mail and parcels and processing outgoing mail
  • Maintaining up to date internal telephone directories
  • Maintaining a professional image at all times
  • Assisting departments with their workloads when required providing a basic admin function
  • General administration duties including filing, photocopying, scanning and archiving
  • Monitor stationery stock levels and order
  • You will liaise with clients
  • Monitoring and maintenance of meeting rooms, ensuring they are tidy and have sufficient stationery supplies

Requirements and prospects

Desired skills

  • Strong organisation skills
  • Excellent communication skills (both face-to-face and over the phone)
  • Strong knowledge of Microsoft Office Packages

Personal qualities

  • Basic Numeracy and Literacy skills
  • Sound knowledge of Microsoft and Excel packages
  • Ability to work independently and as part of a small and busy team
  • Responsible
  • Punctual
  • Efficient
  • Be able to use your own initiative
  • Excellent telephone manner

Desired qualifications

  • A-C GCSE (or equivalent) grades for maths and English are essential. 

Future prospects

  • Full time employment or higher level apprenticeship 

  Training to be provided

  • Business Admin Level 2 Qualification 
  • In house training to be provided by the employer 

Apprenticeship framework

  • Business and Administration

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