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Medical Receptionist

Employer
Tabernacle Surgery
Location
Tabernacle Surgery 1 Tabernacle Surgery 4 Tabernacle Street Skewen Neath Port Talbot SA10 6UF
Salary
Apprenticeship rates
Closing date
30 Sep 2023
About the apprenticeship

Duties

• Main point of contact at reception
• Filing
• Scanning
• Making appointments
• Answering telephones
• Photocopying

Additional information

As our receptionist, you will be the first point of contact for our service. Our receptionist's duties include offering administrative support across all staff. You will welcome patients and greet people who visit the Surgery. You will undertake front-desk activities, answer incoming calls from patients wishing to book an appointment and be responsible for allocating appropriate patient appointments. Your duties will include distributing correspondence and redirecting phone calls. To be successful as our receptionist, you should have a pleasant personality, as this is a customer service role. You should also be able to deal with emergencies in a timely and effective manner. Multi-tasking and stress management skills are essential for this position. Ultimately, our receptionist's duties and responsibilities are to ensure the front desk welcomes patients positively, and carries out all administrative tasks to the highest quality standards.

Previous medical reception experience in a busy practice would be ideal, but is not essential, as full training will be provided. Sound knowledge of IT systems, excellent communication skills, be willing to work flexibly.

Requirements

Skills

As a medical receptionist you will be seen as an important part of the team. It will be your responsibility to deal with doctors at the practice and other senior medical staff, enabling them to manage important administrative tasks so that they can spend more face to face time with patients.
You therefore need to be approachable, work well within a small team, but also be confident to work off your own initiative.

Qualifications

None

Language

Welsh Spoken Skills: No Welsh Written Skills: No

Course details

Training provider:
Neath Port Talbot College (Skills Academy Wales)

Training provider course:
Foundation Apprenticeship (Level 2) Business Administration

About the employer

Tabernacle Surgery
1 Tabernacle Surgery
4 Tabernacle Street
Skewen
Neath Port Talbot
SA10 6UF

Disability confident

No, we are not part of the Disability Confident Scheme from the UK Department for Work and Pensions.

Please note that all apprenticeships are open to everyone. However, some organisations have worked to achieve Disability Confident accreditation. You should always apply for the apprenticeship you feel best suited to.

Interview arrangements

To be confirmed

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