Network Engineer Apprentice
- Employer
- EMA Training Ltd
- Location
- DE21 7SR, Derby
- Salary
- 12000-16000
- Closing date
- 26 Oct 2023
View more
- Specialism
- IT
- Sector
- Technology
- Role Type
- Apprenticeship
- Start Date
- Immediate
- Duration
- 18-24 months
Job Details
With over 20 years of industry experience, we are a well established and trusted technology partner to a wide range of organisations. Alka IT Services, based in Borrowash but soon to be moving to Spondon Derby, offers IT support services across a variety of businesses. From hosted services, cloud and hardware to telephony, they pride themselves on excellent customer service.
What will the apprentice be doing?
- 1st line support through the IT helpdesk
- Diagnosing IT issues with customers using remote access tools
- Setting up and configuring hardware
- Using administration skills to log ticket updates accordingly
- Providing exceptional customer service
- Assist in network infrastructure - setting up new domains, configurations and installs
- Migrating servers onto the cloud, with the support of the IT team
- PC repairs and fault finds
- Opportunity to offer IT support on client sites
What training will the apprentice take and what qualification will the apprentice get at the end?
The Apprentice will be studying the Network Engineer Level 4 Apprenticeship standard. Apprenticeship training will be delivered in a state-of-the-art classroom environment, from the EMA Digital Hub on Siddals Road, Derby.
The qualification has core knowledge elements, which are as follows:
- Introduction to Networks
- Switching, Routing and Wireless Essentials
- Enterprise Networking, Security and Automation
- Microsoft Azure Fundamentals
- Microsoft Azure Administrator
Annual wage
- £12,000
- Salary up to £16,000 depending on experience
Working week
- Monday to Friday, 9am to 5pm
- Total hours per week: 37.5 hours a week
Expected duration
- 24 Months
Desired skills and personal qualities
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Administrative skills
- Analytical skills
- Team working
- Creative
- Initiative
- Patience
Qualifications
- GCSE or equivalent 5 GCSE's including Maths and English (Grade C/4) is essential
Apply today if you want to kickstart your career!
Company
EMA Training is a private training provider specialising in the delivery of high quality apprenticeships in Finance, Technology and Digital.
Set up in 2013 by Chief Executive, Tracey Mosley, EMA has become synonymous with high quality apprenticeship provision and outstanding customer service, which is reinforced by their 100+ 5 star Google reviews.
As an organisation, EMA firmly believes that the most effective training for apprentices is through face to face, tutor led delivery, supplemented by mentoring in their place of work. This blended approach helps to develop not just the apprentice’s technical skills, but also softer skills around communication, confidence and relationship building.
Whilst having a strong focus on entry level apprentices aged 16-24, EMA readily supports more mature candidates who are perhaps pursuing a career change or looking to upskill through vocational training.
In addition to apprenticeship provision, EMA also offer commercial training programmes in Accountancy and IT, in addition to being an official AAT exam centre for external assessments.
The team are talented, vibrant and absolutely passionate about customer experience, whether that be apprentice or employer.
- Telephone
- 01332 371666
- Location
-
Progress House
4 Siddals Road
Derby
Derbyshire
DE1 2PW
United Kingdom
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