Customer Service/Sales Executive Apprentice

Maidstone, Kent
£5.50 per hour
18 Feb 2019
18 Mar 2019
Start Date

Employer Description

Vital Parts Ltd are a renowned Plastic, Rubber & Metal component manufacturer and distributor based in Bircholt Road, Maidstone. Employing a wealth of technical knowledge and experience we are creating a reputation throughout the industry as the go to place for everything component related.


Description of Vacancy

The customer service and sales executive role will be mainly making outbound sales calls. You will be working with our marketing department to generate more leads and interest, working toward becoming our industry expert for this area and the start of a new department within sales.

Benefits include:

– Being part of a Goldman Sachs high growth SME recognised company

– Never work on your birthday and get paid for it

– Up to 33 days holiday (including bank holidays + birthday)

– 2 weeks sabbatical when you have been with the company for 5 years

– Modern social working environment

– 4 paid sick days a year (once passed probation)

– Working for an ambitious company with a huge potential for promotions due to rapid growth

– Onsite parking



Providing good Customer Service to new and existing customers

Understanding Plastic, Rubber & Metal components to sell

Dealing with customers and their orders

Promoting special offers and brand pushes

Making outbound calls to customers (in schools) to generate sales and check their needs

Gathering information to create leads

Updating and maintaining database on a daily basis



£5.50 per hour



Monday to Friday

40 hours a week with 1 hour lunch break


Skills Required

Ability to work as part of a team

Excellent customer service skills

Attention to detail

Ability to use own initiative


Personal Qualities

Computer literate

Highly enthusiastic

Excellent interpersonal and communication skills

Good telephone manner


Qualifications Required

A-D or equivalent in English and Maths.


Training Provided

On the job training with the employer whilst working towards the Apprenticeship Standard – consisting of the Intermediate NVQ Level, Technical Certificate and Functional Skills if appropriate.

Regular work based assessments/observations carried out by Kent Training & Apprenticeships Tutor Assessor, to determine competency and meet with Awarding Body standards.


Important Information

The employer has asked that you do not contact them direct. Doing so could jeopardise your application. You will be responsible for your travel expenses to and from your place of work. Therefore, you must have the means to get to your place of work on a daily basis whilst waiting for your first wages to be paid.

KT&A: Kent Training & Apprenticeships are part of Kent County Council and are a leading training organisation with nearly 30 years successful experience. KT&A specialise in high quality work-based training, delivered by qualified staff with personal experience of working in the skill area they teach.

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