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Apprenticeship IT Coordinator

Cultech Baglan Industrial Park Unit 2 Christchurch Road Port Talbot Neath Port Talbot SA12 7BZ
Apprenticeship rates
Closing date
7 Oct 2023

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Role Type
Apprenticeship, Advanced
Start Date
About the apprenticeship


We are currently seeking an Apprentice IT Coordinator to join our IT Department. This entry-level role is a fantastic opportunity for those looking to launch their IT career within a dynamic and supportive environment. The selected candidate will assist in various aspects of our IT infrastructure, including troubleshooting user issues, managing IT equipment and software, and contributing to various projects centred around security, maintenance, productivity and health & safety.

Job Description - specific tasks What we are looking for:
• Aid in troubleshooting user issues to ensure continuous system functionality
• Maintain, manage, and organise IT equipment and software
• Monitor, maintain, and improve the Cultech network hardware and infrastructure, including our external sites
• Aid in various projects that involve security, maintenance, productivity and health & safety
• Collaborate effectively with the IT team to identify and resolve potential IT issues proactively

Additional information

• Familiarity with Microsoft Azure and Microsoft Office 365 packages
• Basic knowledge of network systems, both hardware and software



• Excellent interpersonal and communication skills
• Strong knowledge and interest in computer systems
• Demonstrated organisational skills and ability to multitask
• An eagerness to learn and a commitment to personal development in IT
• Basic understanding of IT terminology and common IT issues


GCSE (or equivalent) in English at Grade A*-C / Level 2
GCSE (or equivalent) in an IT subject: Desirable


Welsh Spoken Skills: No Welsh Written Skills: No

Course details

Training provider:
ITEC Digital Training Ltd

Training provider course:
Apprenticeship Level 2/3 - IT, Web, Software and Telecoms Professional

About the employer

Baglan Industrial Park
Unit 2 Christchurch Road
Port Talbot
Neath Port Talbot
SA12 7BZ

Disability confident

No, we are not part of the Disability Confident Scheme from the UK Department for Work and Pensions.

Please note that all apprenticeships are open to everyone. However, some organisations have worked to achieve Disability Confident accreditation. You should always apply for the apprenticeship you feel best suited to.

Interview arrangements

If successful, you will initially be invited to assessment at ITeC Digital Training (via Teams during COVID-19) to confirm eligibility - please have available proof of ID and any relevant certificates. You will be sent an application via ITeC Digital Training Smart Assessor Digital Platform

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