Customer Service Advisor
- Employer
- Moneypenny
- Location
- Moneypenny Moneypenny Western Gateway Wrexham Wrexham LL13 7ZB
- Salary
- £6.83 per hour
- Closing date
- 7 Oct 2023
View more
- Specialism
- Sales / Customer Service
- Sector
- Unspecified
- Role Type
- Apprenticeship, Intermediate
- Start Date
- Ongoing
- Duration
- Undisclosed
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About the apprenticeship
Duties
Promptly and efficiently handling inbound phone calls and relaying messages to clients
Working to agreed timescales, ensuring clients never miss a call
Entering call information into our system in an accurate and timely manner
Delivering the highest levels of customer service to clients
Requirements
Skills
Fabulous attitude towards delivering exceptional customer service over the phone
Confident telephone manner with excellent communication and interpersonal skills
Accurate and timely data entry skills
Qualifications
A-C in math's and English
Language
Welsh Spoken Skills: No Welsh Written Skills: No
Course details
Training provider:
Coleg Cambria
Training provider course:
L2 Diploma in Customer Service
About the employer
Moneypenny
Moneypenny
Western Gateway
Wrexham
Wrexham
LL13 7ZB
Disability confident
Yes, we are part of the Disability Confident Scheme from the UK Department for Work and Pensions.
Please note that all apprenticeships are open to everyone. However, some organisations have worked to achieve Disability Confident accreditation. You should always apply for the apprenticeship you feel best suited to.
Interview arrangements
In office
Duties
Promptly and efficiently handling inbound phone calls and relaying messages to clients
Working to agreed timescales, ensuring clients never miss a call
Entering call information into our system in an accurate and timely manner
Delivering the highest levels of customer service to clients
Requirements
Skills
Fabulous attitude towards delivering exceptional customer service over the phone
Confident telephone manner with excellent communication and interpersonal skills
Accurate and timely data entry skills
Qualifications
A-C in math's and English
Language
Welsh Spoken Skills: No Welsh Written Skills: No
Course details
Training provider:
Coleg Cambria
Training provider course:
L2 Diploma in Customer Service
About the employer
Moneypenny
Moneypenny
Western Gateway
Wrexham
Wrexham
LL13 7ZB
Disability confident
Yes, we are part of the Disability Confident Scheme from the UK Department for Work and Pensions.
Please note that all apprenticeships are open to everyone. However, some organisations have worked to achieve Disability Confident accreditation. You should always apply for the apprenticeship you feel best suited to.
Interview arrangements
In office
You need to sign in or create an account to save a job.
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