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Accounts Administration Apprentice

QA Apprenticeships
G68 9HQ, Glasgow
£16,000 - £18,000 per annum
Closing date
25 Oct 2023

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Technology, Telecommunications
Role Type
Apprenticeship, Advanced
Start Date
12-18 months

Job Details

QA is working with one of the UK’s leading independent freight and logistics providers. Established in 1870, they remain a privately owned family run business. They are now looking for an apprentice to join their team in Cumbernauld.

What's involved?

  • Handle customer queries, and maintain excellent levels of customer service
  • Support with outbound telesales
  • Liaise with operational departments, offering additional support if required
  • Maintain the customer database
  • Support with all administration, diary management and quotations for existing, and potential new clients
  • Follow up on quotations, from initial contact
  • Maintain and develop close relationships with customers and colleagues across the business
  • Utilize Microsoft Packages such as, Excel, Word and Outlook

What do they need from you?

  • Be outgoing and enthusiastic with the drive and passion to succeed
  • Thrive from a challenge and have a can-do attitude
  • Organisation and attention to detail skills


£16,000 - £18,000 per annum

Working week:

Monday to Friday, 9am - 5pm


  • Up to 24 days holidays plus 5 Bank Holidays
  • Life cover
  • Profit related pay
  • Defined contribution pension scheme
  • Discounted store/shopping benefit scheme
  • Private healthcare
  • Car parking

Future prospects: 

A full-time role on completion of the apprenticeship.

Important information:

Throughout your apprenticeship you are supported by your skills coach and your account manager. They work with your line manager to ensure you settle in, help you develop all the skills you need to pass your assessments, and can provide one to one support.

At the end, as well as the valuable experience you have gained, you get a nationally recognised qualification.

Interested? Apply now!


QA Apprenticeships is the first Ofsted 'Outstanding' rated IT apprenticeships provider, as well as 3-time consecutive winner of Apprenticeship Programme of the Year (2012, 2013 and 2014). According to Ofsted, we deliver "world-class" apprenticeship programmes with "exceptionally well qualified" staff. Most of our apprentices "deliver a high standard of work for their employers and exceed expectations, often finding better ways of working and reducing costs".

Why choose QA Apprenticeships?

  • The first IT apprenticeships business rated Ofsted Outstanding
  • 100% of QA apprentices have jobs from day one of their 12–14 month apprenticeship programmes
  • 94% of QA apprentices secure permanent employment after completing; this is 20% higher than the national average (National Apprenticeship Service 2012)
  • We have won the coveted Apprenticeship Programme of the Year award for three consecutive years at The Learning Awards 2012, 2013 & 2014
  • Leading apprenticeship partner for Microsoft, Oracle, HPE, Cisco and Association of Project Management


Company info
Rath House 55-65 Uxbridge Road

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