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Assistant IT Officer Apprentice

QA Apprenticeships
CB3 0DS, Cambridge
£21,406 per annum
Closing date
27 Oct 2023

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Technology, Telecommunications
Role Type
Apprenticeship, Advanced
Start Date
12-18 months

Job Details

Employer description: 
Churchill College are a modern and forward thinking college in a central Cambridge location, who are committed to development.

To further increase the skills and resources of the team, the College is creating a new role of Assistant Computer Officer Apprentice. 

In this role you will work alongside the existing Assistant Computer Officers in a first line support capacity, whist also being able to take part in more complex works and projects when available. Whilst prior knowledge in the industry is desirable, we are also very open to all candidates who show a strong interest in the IT industry.

£21,406 per annum.


  • The Assistant Computer Officer Apprentice will be responsible for providing first-line IT support and assistance, by telephone, MS Teams, emails and in person for Students, Staff and Fellows of the College. 

It also includes the extra responsibilities of routine system administration, including but not limited to: 

  • Deployment of workstations
  • Management of data backups 
  • Management of public computer rooms, and the provisioning of user training documentation.

The role is sometimes required to deal with highly sensitive and/or confidential data in the execution of these duties, so being able to approach these with professionalism and maintain absolute confidentiality is key. 

Desirable skills & Personal qualities: 

  • Ability to work to deadlines and prioritise workloads independently
  • Ability to follow defined procedures
  • Ability to work on own initiative and as part of a team
  • Remains calm under pressure
  • Able to maintain confidentiality
  • Willingness to work flexibly
  • Excellent written and verbal communication skills
  • Attention to detail and accurate record keeping
  • Willingness to learn and take on new challenges

Entry requirements:

  • 3 GCSE's (or equivalent) at grades 4+ (A-C) in any subject
  • GCSE Maths and English (or equivalents) at grades 3+ (D or above)
  • Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject

You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme.

If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. 

For more information, please visit the UK ENIC website. 


  • The College provides a generous pension scheme with maximum employer contributions of 14%
  • A healthcare cash-plan, which includes cover for dental and optical treatment and access to wellbeing services
  • 33.5 days of annual leave (including public holidays per annum)
  • A meal on duty
  • Free parking
  • Social and sporting facilities, including free use of the College gym

Future prospects:
90% of QA Apprentices secure full-time employment after finishing their apprenticeship. Additionally there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks.

Important information: 
Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. 
Apply now!


QA Apprenticeships is the first Ofsted 'Outstanding' rated IT apprenticeships provider, as well as 3-time consecutive winner of Apprenticeship Programme of the Year (2012, 2013 and 2014). According to Ofsted, we deliver "world-class" apprenticeship programmes with "exceptionally well qualified" staff. Most of our apprentices "deliver a high standard of work for their employers and exceed expectations, often finding better ways of working and reducing costs".

Why choose QA Apprenticeships?

  • The first IT apprenticeships business rated Ofsted Outstanding
  • 100% of QA apprentices have jobs from day one of their 12–14 month apprenticeship programmes
  • 94% of QA apprentices secure permanent employment after completing; this is 20% higher than the national average (National Apprenticeship Service 2012)
  • We have won the coveted Apprenticeship Programme of the Year award for three consecutive years at The Learning Awards 2012, 2013 & 2014
  • Leading apprenticeship partner for Microsoft, Oracle, HPE, Cisco and Association of Project Management


Company info
Rath House 55-65 Uxbridge Road

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