This job has expired

Apprentice ICT Technician

EMA Training Ltd
Stone, Staffordshire
£14,000 Salary up to £18,000 depending on experience
Closing date
29 Oct 2023

View more

Role Type
Start Date
12-18 months

Job Details

An exciting opportunity has arisen, for an apprentice to join an IT Support business, based in Stoke-on-Trent and Uttoxeter! You will provide support to customers and gain experience and knowledge whilst completing a level 3 Information Communications Technician qualification. If your practically minded & possess a flair for IT, then apply today!

What will the apprentice be doing?

Duties and repsonsibilities will include:

  • Provide technical support to our users of all ages in the operation of computers and technology.

  • Troubleshooting Servers, take prompt, effective action to solve problems and where appropriate, liaise with suppliers and maintenance companies to fix.

  • Monitor and sustain all operating systems, ensuring their at optimum performance.

  • Maintain in good working order, all hardware and software.

  • Ensure the functionality of all networking connections, active components and perform maintenance reviews as required.

  • Maintain Audio Visual equipment including Promethean and Smart Interactive Whiteboards and projector.

  • A basic knowledge of scripting using Visual Basic Scripts and MS Batch files would be an advantage.

What training will the apprentice take and what qualification will the apprentice get at the end?

Level 3 Information Communications Technician Standard.

Apprenticeship training will be delivered in a classroom environment, from the EMA Derby Hub on Siddals Road, Derby.

You will have access to modern, high performance machines, in addition to having the opportunity to explore computer hardware with expert tutors and instructors.

What is the expected career progression after this apprenticeship?

The opportunity to progress into a full-time IT support role and progress onto a level 4 apprenticeship upon completion of level 3.

Annual wage - £14,000 Salary up to £18,000 depending on experience Working week

Monday - Friday 9.00am - 5.00pm.

Total hours per week: 37.5 hours a week

Expected duration - 15 Months


  What they are looking for...

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Administrative skills
  • Team working
  • GCSE or equivalent 5 GCSE's including Maths and English (Grade C/4) essential

If you interested in kickstarting your career – Apply Today !


EMA Training is a private training provider specialising in the delivery of high quality apprenticeships in Finance, Technology and Digital.

Set up in 2013 by Chief Executive, Tracey Mosley, EMA has become synonymous with high quality apprenticeship provision and outstanding customer service, which is reinforced by their 100+ 5 star Google reviews.

As an organisation, EMA firmly believes that the most effective training for apprentices is through face to face, tutor led delivery, supplemented by mentoring in their place of work. This blended approach helps to develop not just the apprentice’s technical skills, but also softer skills around communication, confidence and relationship building.

Whilst having a strong focus on entry level apprentices aged 16-24, EMA readily supports more mature candidates who are perhaps pursuing a career change or looking to upskill through vocational training.

In addition to apprenticeship provision, EMA also offer commercial training programmes in Accountancy and IT, in addition to being an official AAT exam centre for external assessments.

The team are talented, vibrant and absolutely passionate about customer experience, whether that be apprentice or employer.

Company info
01332 371666
Progress House
4 Siddals Road
United Kingdom

Get job alerts

Create a job alert and receive personalised job recommendations straight to your inbox.

Create alert