Spa Therapist

About the apprenticeship

Duties

• To ensure delivery of guest experience to Wave Garden Spa brand standard at all times
• Deliver treatments to reflect training protocol standards without exemption
• Retailing activity to support all treatments
• Meet and Greet as required
• Ancillary tasks throughout the shift including laundry, housekeeping, promotions or other as directed by SOPs and the General Manager
• Represent the spa at all times, on and off the premises
reflected in brand standard protocols, uniform and presentation
• Assist the whole team and GM in reaching budget targets
• Putting the guest first with all daily tasks
• Notify the Management of any Health & Safety concerns
• Identify one's own training and development needs and bring to the attention of Line Manager
• Make oneself familiar with SOPs as directed by the GM
• Undertake proactive campaigns and activities to promote the spa within the Hotel alongside other open days and events, or similar as directed by the Management

Requirements

Skills

Punctual and Reliable.
Approach and Friendly.
Adaptable
Great client care.
Communication
Passion
Determination
Willingness to learn.
Takes pride in their appearance.

Qualifications

Driving license
Some form of basic massage knowledge.

Language

Welsh Spoken Skills: No Welsh Written Skills: No

Course details

Training provider:
Grŵp Llandrillo Menai

Training provider course:
Apprenticeship (Level 3)

About the employer

Hilton Garden Inn Snowdonia
Conwy Road
Dolgarrog
Conwy
LL32 8QE

Disability confident

No, we are not part of the Disability Confident Scheme from the UK Department for Work and Pensions.

Please note that all apprenticeships are open to everyone. However, some organisations have worked to achieve Disability Confident accreditation. You should always apply for the apprenticeship you feel best suited to.

Interview arrangements

Informal Telephone call followed by a Formal interview