What you will do in your working day
This apprenticeship will see you taking on several rotational placements, giving you an in-depth insight into our colleague and customer experience and commercial, operations and strategy roles at British Airways.
You will gain the knowledge, skills and behaviours to become the type of leader we need, in our journey to a Better BA. On placement you'll manage projects, be a key player in developing and implementing new ideas and even have the opportunity to coach other colleagues, giving you people management experience.
In addition to all these amazing experiences, you'll also complete a placement at Heathrow Airport in our customer experience team - enabling you to gain a real-life insight on the frontline with our customers and use this learning to influence the projects you'll be working on.The training you will be getting
What to expect at the end of your apprenticeship
- Across this four-year apprenticeship, you will study towards a Level 6 in Chartered Management qualification.
- Functional Skills in English and maths if required.
- We are looking to develop you into People Managers, within our Global Learning/People department.
- Further progression may well be available in other areas within our sector, upon successful completion of the apprenticeship.
Requirements and prospects Desired skills and personal qualities
Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Presentation skills, Administrative skills, Number skills, Analytical skills, Logical, Team working, Creative, Initiative, Non judgemental, Patience Qualifications
GCSE or equivalent English and Maths (Grade 9-4 (A*-C)) Desired
A Level or equivalent 2 A-Level or Level 3 equivalent (Grade Pass) Essential