Business Administration Apprentice (Parking Performance Apprentice)
The Horsham District Council are looking for a Parking Performance Apprentice to provide performance and data analysis, identify parking trends and usage, assist with research and collation of information for projects, whilst completing a Level 3 Business Administration qualification in conjunction with the role.
As Parking Performance Apprentice, you will work with members of the parking services team to gain skills, knowledge and experience of the services available. You will provide administrative support, maintain back office systems, assist with distribution of annual season tickets and be first of point of contact for general enquiries. You will liaise with external providers, update the HDC performance tool and administer online refunds and deal with customer enquiries and freedom of info requests.
To succeed as Parking Performance Apprentice, you will have the ability to communicate with people from different backgrounds, good written and oral communication skills, the ability to analyse data and generate excel reports. You will have excellent time management, organisational and accuracy skills. You will have the ability to work as part of a team and on your own initiative.
Internal training will be provided on the back-office systems.
Alongside the role, you will be completing an 18-month Level 3 Business Administration Apprenticeship through Chichester College - you will be given time to study and attend meetings with the course tutor. Level 2 Maths and English will need to be completed alongside your apprenticeship if not previously attained.
Horsham District Council encourages and supports professional development and offers a generous benefits package to support your work life balance. This includes 27 days' annual leave plus bank holidays, flexible working arrangements, access to wellbeing services, and a staff benefits platform featuring many discounts from the high street.