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Customer Service Assistant

Employer
C P R Global Tech Ltd
Location
C P R Global Tech Ltd C P R Global Tech Ltd, Unit E2 Lakeside Technology Park, Swansea Enterprise Park Swansea Swansea SA7 9FF
Salary
National minimum wage
Closing date
3 Dec 2023

View more

Specialism
Sales / Customer Service
Sector
Unspecified
Role Type
Apprenticeship, Intermediate
Start Date
Ongoing
Duration
Undisclosed
About the apprenticeship

Duties

Customer Interaction:

Receive inbound calls from customers, addressing queries and exploring opportunities to upsell products and services.
Respond promptly to customer inquiries, provide solutions, and ensure a seamless customer experience.
Cultivate and nurture relationships with both new and existing customers, ensuring their needs are met with care and attention.

Additional information

Why Join CPR Global Tech:
At CPR Global Tech, we prioritize our employees and their growth. Joining our team means becoming part of an organization that values your skills and dedication. We offer competitive compensation, opportunities for career advancement, and a supportive work environment where your contributions are recognized and rewarded.

Requirements

Skills

Skills/Knowledge/Abilities:

Excellent customer service skills, with a sincere passion for delivering exceptional service.
Previous experience in a customer-focused or sales environment is preferred.
Demonstrated ability to work within structured processes and guidelines.
Proficiency in IT skills, including knowledge of relevant software and tools.
Strong team player, willing to collaborate and contribute to the success of the team.
Flexibility and adaptability to embrace new challenges and opportunities.

Qualifications

No Entry Level required

Language

Welsh Spoken Skills: No Welsh Written Skills: No

Course details

Training provider:
Gower College Swansea

Training provider course:
Level 2 Apprenticeship in Customer Service

About the employer

C P R Global Tech Ltd
C P R Global Tech Ltd, Unit E2
Lakeside Technology Park, Swansea Enterprise Park
Swansea
Swansea
SA7 9FF

Disability confident

No, we are not part of the Disability Confident Scheme from the UK Department for Work and Pensions.

Please note that all apprenticeships are open to everyone. However, some organisations have worked to achieve Disability Confident accreditation. You should always apply for the apprenticeship you feel best suited to.

Interview arrangements

Interviews will take place at CPR Global Technology

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