About the apprenticeship
Receive inbound calls from customers, addressing queries and exploring opportunities to upsell products and services.
Respond promptly to customer inquiries, provide solutions, and ensure a seamless customer experience.
Cultivate and nurture relationships with both new and existing customers, ensuring their needs are met with care and attention.
Why Join CPR Global Tech:
At CPR Global Tech, we prioritize our employees and their growth. Joining our team means becoming part of an organization that values your skills and dedication. We offer competitive compensation, opportunities for career advancement, and a supportive work environment where your contributions are recognized and rewarded.
Excellent customer service skills, with a sincere passion for delivering exceptional service.
Previous experience in a customer-focused or sales environment is preferred.
Demonstrated ability to work within structured processes and guidelines.
Proficiency in IT skills, including knowledge of relevant software and tools.
Strong team player, willing to collaborate and contribute to the success of the team.
Flexibility and adaptability to embrace new challenges and opportunities.
No Entry Level required
Welsh Spoken Skills: No Welsh Written Skills: No
Gower College Swansea
Training provider course:
Level 2 Apprenticeship in Customer Service
About the employer
C P R Global Tech Ltd
C P R Global Tech Ltd, Unit E2
Lakeside Technology Park, Swansea Enterprise Park
No, we are not part of the Disability Confident Scheme from the UK Department for Work and Pensions.
Please note that all apprenticeships are open to everyone. However, some organisations have worked to achieve Disability Confident accreditation. You should always apply for the apprenticeship you feel best suited to.
Interviews will take place at CPR Global Technology