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Apprentice Receptionist

Employer
Welshpool Medical Centre
Location
Welshpool Medical Centre Welshpool Medical Centre Salop Road Welshpool Powys SY21 7ER
Salary
We will be paying a higher rate than the minimum apprenticeship rate.
Closing date
6 Dec 2023

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About the apprenticeship

Duties

• Receive, assist, and direct patients in accessing the appropriate services or health care professional in a courteous, efficient, and effective way via the telephone or face to face.
• Ensure all enquiries are handled effectively and courteously.
• Filing, record keeping, and distribution of documentation is undertaken efficiently and promptly.
• Offer general assistance to the practice team.
• Project a positive and friendly image to patients and other visitors either in person or face to face
• Facilitate effective communication between patients, members of the primary health care team, secondary care and other agencies.

Additional information

An evolving role, with full training and support

Requirements

Skills

Good communication skills oral and written
Clear and polite telephone manner
Organised approach
Ability to work as part of a team

Qualifications

Good standard of education
GCSE Maths and English grade C or equivalent

Language

Welsh Spoken Skills: No Welsh Written Skills: No

Course details

Training provider:
Cambrian Training Company Ltd

Training provider course:
Level 2 apprenticeship in Customer Service

About the employer

Welshpool Medical Centre
Welshpool Medical Centre
Salop Road
Welshpool
Powys
SY21 7ER

Disability confident

Yes, we are part of the Disability Confident Scheme from the UK Department for Work and Pensions.

Please note that all apprenticeships are open to everyone. However, some organisations have worked to achieve Disability Confident accreditation. You should always apply for the apprenticeship you feel best suited to.

Interview arrangements

Face to face at Welshpool Medical Centre

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