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Business and Administration Apprentice

NHS England Apprenticeships
Competitive salary
Closing date
9 Dec 2023

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Job Details

Job summary

Are you looking to kick start your career in an office environment? Or perhaps you already have some Administration experience but would like to develop and obtain a new qualification?

Our MSK Physiotherapy team are looking for a Business Administration Apprentice to join a busy team of Administrator's in Bristol. Our office is based at Hampton House, Clifton and working hours are 37.5 per week. Working patterns are a variety of 8-4 and 9-5 Mon-Fri, with study days included in your weekly working pattern

Our apprenticeship programme runs for 18 months-2 years (depending on the course provider). Upon successful completion, you will obtain a NVQ Level 3 in Business Administration, opening up doors to a career in the Administration field.

We are a national minimum wage employer and do not pay apprenticeship rates. Hourly rates are dependant on age:

  • Under 18 = £5.28ph
  • 18-20 = £7.49ph
  • 21-22 = £10.18ph
  • 23 and over = £10.42ph

We have a dedicated Learning & Development team who are on hand to support and guide you through your Apprenticeship. Your line manager will also support your training and development with frequent reviews, 1:1's and training opportunities.

As an NHS employer we are passionate about retaining and developing our staff, this role is just the first step. At the end of your apprenticeship you will be eligible to apply for any vacant Administration positions across Sirona care & health. We will support your development and encourage you to continue your career with us.

Main duties of the job

As a Business Administration Apprentice, you will be supported in your role as you develop key administrative skills. Your work will be supervised and you will be guided to prioritise tasks with the expectation that you will become able to work on your own initiative. You will be given the opportunity to work with and shadow various members of the MSK administrative team.

You will be liaising with patients and other healthcare professionals about appointments and queries via telephoneand email, producing written communication such as letters and emails and supporting the team by arranging meetings which may include resolving any conflicting diary appointments.

General administrativeduties such as scanning, photocopying, filing etc are a part of this role. You will also organise post, place orders and maintain stock and records.

You will provide administrative support to the MSK team during meetings, such as note taking, room bookings, etc.

This role typically consists of 4 days working and 1 day at college/home study (depending on provider) with additional time to study/prepare for exams etc.

About us

We are Sirona care & health, a Community Interest Company committed to providing local communities with a range of high-quality specialist health care services across Bristol, North Somerset and South Gloucestershire. For us, its about the personal approach; we take pride in what we do and deliver the high standard of care that we would expect for ourselves and our families.

At Sirona, we continue to build an inclusive culture that encourages, supports, and celebrates the diverse voices of colleagues, service users and communities. We therefore welcome applications from all those who feel they have the skills and attributes we are seeking.


We offer NHS Agenda for Change Salary, Terms and Conditions and an NHS pension scheme plus much more! Please see the benefits leaflet attached to this advert for more details.

Additional Information:

Please note that we reserve the right to close this vacancy early if sufficient applications are received prior to the advertised closing date.

Date posted

29 November 2023

Pay scheme

Agenda for change


Band 2


£5.28 to £10.42 an hour National Minimum Wage




18 months

Working pattern

Full-time, Flexible working

Reference number


Job locations

Hampton House Health Centre

St. Michael's Hill




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