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Field Engineer Apprentice

Virgin Media
Haringey, Islington & Hackney
£26,500 (rising to £29,000 upon successful completion)
Closing date
20 Dec 2023

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Role Type
Start Date
12-18 months

Job Details

Salary: £26,500 (rising to £29,000 upon successful completion) + an additional £2,500 London Weighting Allowance for eligible locations + fantastic benefits. 



Are you passionate about technology? Would you like to study, learn and work towards a recognised qualification? Join us on our Field Engineer Apprentice Scheme and you can do both! 

Our Field Engineers are the qualified experts who dazzle our customers every day, by installing or fixing products in their homes and offering them professional advice. They also provide services to small business customers including shops, offices and homeworkers. 

Got a driver's license? Perfect! You'll use it to reach customers across the region, delivering a friendly, knowledgeable service and linking them to what truly matters. You'll also help expand our business by encouraging referrals—earn a £50 bonus for every new customer! 


Build skills for the future 

As an Apprentice Field Engineer you will have opportunities to work on and with the very latest technology, such as our superfast broadband, dazzling TV and entertainment services, By the end of the scheme, you’ll have learned how to master the ins and outs of installing and fixing our phone, TV, and broadband products, including: 

  • Running Cables 
  • Signal Level Adjustments 
  • Make & change connections 
  • Configuring our advanced equipment 
  • Educating customers on everything they need to know about Virgin Media O2 services 


Make time for your passions 

Thanks to our exceptional four-day-a-week shift rotation, you'll enjoy roughly 20 additional days off per year compared to the average full-time job. You'll operate on a flexible schedule, averaging 37.5 hours per week, with approximately two out of every three Saturdays included. 


What we look for 

You must possess a full manual UK driving license and feel at ease working at elevated heights. Your wellbeing is our priority, so residing in close proximity to your designated areas is preferred to minimise travel. 

Beyond these requirements, our apprenticeship opportunities are available to tech-savvy individuals who relish problem-solving and embody our brand's values. There's no need to be a recent school or college graduate. 

We’re 100% committed to having a workforce that represents every part of our society, so we’re keen to hear from candidates of all backgrounds and circumstances. The only barrier to applying would be if you didn’t have the right to work in the UK and were unable to obtain it without our support.  


What’s in it for you 

This apprenticeship position offers you the chance to accumulate a diverse skill set and gain the experience and knowledge needed to progress within our organisation. A starting salary of £26,500 (rising to £29,000 on completion and qualification). During the programme, you’ll work towards a Telecoms Field Operative Level 2 Apprenticeship.  As well as this, we’ll provide some amazing benefits, including:  

  • Company Branded Vehicle 
  • Company pension 
  • Private Healthcare  
  • 25 days holiday  
  • Your birthday off  

...and loads more! 


What is involved with studying for an apprenticeship? 

Your apprenticeship is made up of learning on the job, but also gaining the academic skills to put into practice in your day-to-day job.  As a result, you'll complete the apprenticeship as part of a structured learning programme alongside working in the role. The learning programme is made up of a suite of modules and milestones and you’ll be required to evidence your work against these modules via tasks and assignments. For some apprenticeships, you may also undertake additional technical qualifications, which include studying for, and taking an exam. Once you have completed your modules and milestones, you’ll then move to your End Point Assessment (EPA) which is typically made up of an interview and a project. Once you pass this stage, you will receive your apprenticeship qualification with us. 


We are Virgin Media O2     

Since we joined forces, we’ve been reimagining connectivity to upgrade the UK. We’re a beacon of innovation, brimming with new ideas and dedicated people. Lighting up life for millions of homes, businesses and communities. Striving to give our customers unconditional connectivity. We’re here to challenge the market – to win, not compete.   


Apprenticeship: Level 2 Telecoms Field Operative 
Duration: 15 months (all apprenticeships come with permanent contracts) 
Location: Nationwide (please check your area for our latest vacancies) 
Requirements: Full UK manual driving license with no more than 8 points (3 points if you’ve held your license for two years or less). 


We’re Virgin Media O2. We build connections that really matter. For over 20 years we’ve grown our business on pioneers and big thinkers – and we remain at the cutting edge of fibre-optic broadband today. Through our multi-award-winning services, we connect millions of homes and businesses across the UK and Ireland. 

We’re excited about your future too. Our schemes are designed to give graduates, interns and apprentices (that’s you) the knowledge, skills, experience and exposure they need to make it big at Virgin Media O2 and beyond. There are lots of amazing opportunities on offer.  

Company info
01635 888350
500 Brook Drive
United Kingdom

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