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Data Technician Apprentice (SymCirrus)

Estio Training
LE16 7QP, Market Harborough
£12,000 PA
Closing date
18 Dec 2023

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Role Type
Start Date
18-24 months

Job Details

Level 3 Data Technician

Weekly Hours Worked: 37.5 hours Monday to Friday

About the company:

Formed in late 2005 SymCirrus (formally Symitry Business Services) has grown into a profitable company with continued growth, working closely with Market leading vendors we are able to offer the latest in cutting edge technology solutions to fit your business’s needs. We offer services at every stage of your infrastructure development, kit supply, network design/implementation and support services; we can work seamlessly alongside your current IT department, manage specific areas or the whole of your infrastructure on your behalf.

Brief job description:

Estio Training have an exciting new opportunity for a Data Technician Apprentice with Symcirrus, a tech support firm based in Harborough.

Your duties and responsibilities in this role will consist of:

  • Support external clients with their day-to-day IT related issues.
  • Take telephone calls to help clients through setup or resolve issues.
  • Log support calls via ticket system.
  • Workstation and server support and trouble shooting.
  • Setting up new users and dealing with passwords resets etc.
  • Good written English and Grammar skills are essential.
  • Good telephone manner is essential.

Skills Required:

Basic experience of Microsoft office suite - including MS Word and Excel. Go getter who is willing to learn and absorb ideas shared with them. Willingness to learn new skills on the job. Imaginative and a passion for presenting your ideas. Personal qualities:

Desire to work in fast pace and busy office. Energetic, curious, can-do attitude, problem solving and passion for storytelling. Strong organisational & multi-tasking skills - good attention to detail and able to work under pressure and deadlines. Qualifications:

  • 5 GCSEs grades A*-C/9-4 or equivalent (including English Language and Maths)

Future prospects:

The role offers long term security and the opportunity to progress into a permanent position.

Training to be provided:

Estio apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training team. Using their expert knowledge, we’ve purposefully built our programmes around the real-world use of modern technology, so that the skills we create can be directly applied in the workplace.

Throughout the apprenticeship learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their work experience.

Successful completion of this apprenticeship gives you an accredited Level 3 Data Technician, with training in how to:

  • Identify the right data sources for your business to inform decision making.
  • Collect, compile and cleanse data accurately and securely.
  • Identify, anaylse and interpret data, trends and patterns.
  • Produce dashboards and reports to aid visualization and comparison.
  • Summarise and present the results of data analysis, making recommendations for business improvement.
  • Store and archive data in line with data protection legislation.


We are an IT and Digital apprenticeship provider, specialising in bringing high quality training to digital apprenticeships across England. We offer level 3 and 4 apprenticeships in IT, Software Development, Software Testing, Cyber Security, Data Analysis, Digital Marketing and Business Analysis.

We bring people together: we partner with employers to create digital apprenticeship opportunities, and work hard to find the talent to fill these roles.
We bring new skills to the nation: our trainers have all worked within the industry, so they’re the best people to transfer the skills you need.

We help you start your dream career: our digital apprenticeships provide you with the skills and qualifications, as well as the experience, you’ll need to kickstart your career in an industry you love

Company info
01133 500 333
Estio Training
Leeds House
2 New Lane
LS11 5EB

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