This job has expired

Apprentice Receptionist

NHS England Apprenticeships
Competitive salary
Closing date
4 Dec 2023

View more

Job Details

Job summary

This is an exciting apprenticeship opportunity within the Gateway G Department, based at The Nottingham Treatment Centre covering the reception. The Daycase Receptionists core working hours are Monday to Friday between 7am-6pm on a rostered. You will have excellent customer service skills and be committed to providing a first class service to all our patients

You must be educated to GCSE standard, possess excellent communication skills and be competent in the use of computers systems including Microsoft packages.

Main duties of the job

In addition to the below summary you need to familiarise yourself with the full Job Description and Person Specification documents attached to this advert.

Working as part of theDaycaseteam you will be responsible for greeting patients at reception, checking and updating personal details while maintaining patient confidentiality. Using Careflow PAS and other relevant booking systems you will arrange follow-up appointments and update details accurately and efficiently. You'll have excellent communication skills and will deal appropriately with enquires both by telephone and in person.

You will be a conscientious and enthusiastic team player with excellent organisational skills. You will need to be able to demonstrate a clear understanding of confidentiality issues, be well motivated and reliable. You will be able to understand and accurately convey verbal and written information and be able to remain calm under pressure.

Use your own initiative and respond to queries within and outside of the Organization with a professional manner to patients, relatives and staff. You will present a professional and polite attitude at all times.

About us

With over 17,000 staff, we are one of the biggest employers in the city with a central role in supporting the health and wellbeing of our local population. We play a leading role in research, education and innovation.

Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at NUH we will endeavour to turn your job into a career!

We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are striving to be better represented at NUH.

Date posted

22 November 2023

Pay scheme



£10,400 a year Per annum




12 months

Working pattern


Reference number


Job locations

The Nottingham Treatment Centre

Lister Road




Working for us We are 1.3 million strong We are from all walks of life We Are the NHS

And you could be too.

The NHS offers many different roles, in different settings, with different ways of working, within hundreds of organisations.

This creates a unique opportunity for people who want a varied, flexible and challenging career within a world-class culture.

Get Involved

We have our own recruitment website that advertises job vacancies via NHS Jobs, online recruitment sites as well as social media. You can search for jobs, find jobs that match your skills, and apply for NHS England and NHS Improvement vacancies online.

See below for NHS England and NHS Improvement’s current vacancies.

If you’re not sure what you’re looking for, you can explore over 350 careers, compare specific opportunities and take the find a career quiz on the Health Careers website.

Anyone working in any part of the NHS should feel part of a team where we bring out the very best in one another – inspiring each and every person and unleashing potential.

Get job alerts

Create a job alert and receive personalised job recommendations straight to your inbox.

Create alert