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Apprentice Customer Service Advisor

Sequence HQ
Closing date
15 Dec 2023

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Banking & Financial Services
Role Type
Graduate, Other work and training
Start Date
Job DescriptionAre you looking to start your career and gain experience working for the UK's largest Property Services provider?As an Apprentice Licence Coordinator/Customer Service Advisor, you will have the chance to learn from our experienced Licence Coordinators to develop valuable skills to support our Landlords and branch network.If you are a confident communicator, organised, self-motivated individual who enjoys investigating and problem solving, this could be an excellent career move for you.Key responsibilities of an Apprentice Licence Officer/Customer Service Advisor
  • Working closely with the Group Licensing Manager on regulatory changes
  • Supporting our lettings branches in letting property safely and compliantly
  • Liaising with landlords, local authorities and colleagues on property licensing and other matters
  • Completing time sensitive regulatory change projects
  • Researching potential new property licensing schemes in the UK.
Skills and experience required to be a successful Apprentice Licence Coordinator/Customer Service Advisor
  • Outstanding Customer Service skills
  • Solid administration skills
  • Resilient, positive, numerate and detail oriented
  • Organised and able to prioritise workload in a fast paced environment
  • Excellent verbal and written communication skills
  • IT literate (MS Office, internet, email systems)
Benefits of being an Apprentice Licence Officer/Customer Service Advisor
  • Competitive salary
  • Perks at Work - Discounts on products and services inc electrical & Travel
  • Discounts on estate agency, mortgage, conveyancing and surveying services.
  • Access to Lifeworks 24hr, 7 days per week Employee Assistance Programme.
  • Nuffield Health Screening - discounted medical assessment to provide an in depth picture of your health.
  • Nuffield Gym discount - 20% on memberships at Nuffield Health & Fitness clubs across the UK.
  • Cycle to work scheme.
Connells Group is one of the largest and most successful estate agency and property services providers in the UK. Founded in 1936 and with a network or over 1,250 branches, the Group combines residential sales and lettings expertise with a range of services including new homes, mortgage services, surveying, conveyancing and more!Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.CC00271

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