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Receptionist Apprentice - Higherland Surgery

Employer
Newcastle and Stafford Colleges Group
Location
Newcastle-under-Lyme, Staffordshire
Salary
£10,707.84 per annum
Closing date
4 Jan 2024
  • Assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way
  • Provide general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone
  • Process, book and enter appointment requests
  • Register new patients and process address changes
  • Receive and make telephone calls

What training will the apprentice take and what qualification will the apprentice get at the end?

  • Level 2 Customer Service Apprenticeship Standard - https://www.instituteforapprenticeships.org/apprenticeship-standards/customer-service-practitioner-v1-1

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