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Apprentice Medical Receptionist/Administrator

NHS England Apprenticeships
Newton Abbot
Competitive salary
Closing date
9 Dec 2023

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Job Details

Job summary

Job Title: Apprentice Receptionist/Administrator

Base: Riverside Surgery, Bovey Tracey and Tower House Surgery, Chudleigh. Will need to travel and work between the 2 sites.

Rate of Pay: From £8.00 per hour - negotiable depending on experience

Hours: 34 hours per week

Main duties of the job

Job Purpose:

    To work as part of a team to ensure the provision of efficient and effective reception, administration and secretarial services to all surgery users.

Key Duties &Responsibilities:
  • To provide friendly and efficient reception services to patients and visitors to the surgery, both at front-desk reception and on the telephone
  • To use computer system to register patients, make appointments, prepare repeat prescriptions and up-date patient data in accordance with Practice Procedures.
  • Maintain accurate filing systems for patient medical records, clinical and non-clinical correspondence

Knowledge, Skills and Experience Required

  • Good level of general education
  • IT Skills
  • Effective communication and interpersonal skills
  • Ability to work as part of a team and independently
  • Ability to organise and prioritise effectively
  • Enjoy working in a public facing environment


  • NVQ Level 2 - Customer Service Apprenticeship
  • Full In-House Training will be provided

About us

The Bovey Tracey & Chudleigh Practice aims to provide the highest standard of care to our patients and their families through a quality, safe and patient-centred approach. We have two purpose built surgeries with excellent facilities - Riverside Surgery, Bovey Tracey & Tower House Surgery, Chudleigh.

As an employer we regularly offer apprenticeship opportunities within our Reception Team and provide support and training whilst working towards their NVQ2 in Customer Services. In 2017 we were awarded Employer of the Year Certificate of Recognition for Supporting Lifelong Learning within the Workplace by Education & Training Skills Ltd for our continued commitment to supporting apprentices.

Date posted

16 November 2023

Pay scheme



Depending on experience




12 months

Working pattern


Reference number


Job locations

Riverside Surgery

Le Molay-littry Way

Bovey Tracey

Newton Abbot


TQ13 9QP

Tower House Surgery

Market Way


Newton Abbot


TQ13 0HL


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