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Services Analyst, Quality, Risk and Security, Cardiff Delivery Centre

Deloitte Fusion Point 2 Dumballs Road Cardiff Cardiff CF10 5BF
Closing date
15 Dec 2023

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Role Type
Apprenticeship, Advanced
Start Date
About the apprenticeship


Our Quality Risk and Security team helps to manage risks within the business. For example, before agreeing to work with a company, Deloitte needs to be sure that there are no risks to our firm and our team would help to establish this. We also address conflicts of interest with potential clients, so that we can maintain our independence from them and ensure money laundering isn't a risk.

We're looking for ambitious school leavers who are keen to learn and develop an interesting career that they can make their own..

Your time will be spent gaining experience and understanding key areas of the firm such as:

• Client and Engagement Acceptance: We help to risk assess clients and make key decisions around taking on new clients. This helps to ensure we do not work with people or companies who may adversely impact our brand or our social values.
• Personal and Firm Independence: We ensure that the firm and all our people remain independent from clients and the companies we audit, so that we can continue to offer unbiased advice.
• Deloitte Business Security: We help protect the firm from security threats. You will learn about cyber security, data protection, crisis management, physical security, vetting and much more.
• Conflicts Management: We aim to understand where our work may present conflicts of interest with other ongoing work, recommending solutions when problems come up.

Additional information

To complete this apprenticeship, you will need to be based in Wales for the duration of the apprenticeship at least 51% of your working week and travel a minimum of 1 day a week to Cardiff & The Vale College.



Our analysts come from a wide range of diverse backgrounds, sometimes with little or no prior experience of financial services. What connects us is our enquiring minds and ability to deliver a great service.

No prior quality and risk experience is required, but useful skills include:
• Excellent research and analysis skills combined with good judgement and effective decision-making.
• Strong communication and interpersonal skills and an ability to interact with people at all levels.
• Attention to detail to maintain the highest professional standards, focusing on quality and confidentiality.
• Able to follow processes, making sound decisions and communicating them with confidence.
• Flexibility and the ability to multitask. This is a dynamic role and you'll be working on multiple, often complex, cases at the same time.
• The ability to manage and adapt to change.
• A good level of IT skills, including database entry, and a working knowledge of Microsoft Office software. You'll be trained on our in-house IT tools.
• Work experience or study in compliance/regulation or accounting/financial services/risk management would be great.
• Customer service experience and skills.


Minimum of five GCSE's including at least a level 4 (C) in English Language and Maths


Welsh Spoken Skills: No Welsh Written Skills: No

Course details

Training provider:
Cardiff and Vale College

Training provider course:
Business Administration

About the employer

Fusion Point 2
Dumballs Road
CF10 5BF

Disability confident

Yes, we are part of the Disability Confident Scheme from the UK Department for Work and Pensions.

Please note that all apprenticeships are open to everyone. However, some organisations have worked to achieve Disability Confident accreditation. You should always apply for the apprenticeship you feel best suited to.

Interview arrangements

To be confirmed

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