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Apprentice Training Administrator

Employer
Inspiro Learning
Location
Hampshire
Salary
£384.30 per week
Closing date
6 Jan 2024

View more

Specialism
Education & Training
Sector
Recruitment
Role Type
Apprenticeship
Start Date
January
Duration
12-18 months

Job Details

As an Apprentice Training Administrator, you will be responsible for ensuring and supporting the provision of excellent service to our nuclear customers and employees alike in relation to best practice classroom based training, eLearning and related services through administrative support.

Key Tasks and responsibilities
Administration
• Management of customer mailboxes, including triage and filing of emails received
• Ensuring the provision of advice, guidance, and support on available training courses.
• Issuing Joining Instructions and pre-course reading for public and corporate courses.
• Response to general enquiries and quick wins received in the customer mailbox
• Management of certificate uploads
• Management of course completion records
• Telephone support for external enquiries

Schedule Management
• Ensuring that both customer and trainer specific needs are always considered and catered for.

Stakeholder / Customer Support
• Receiving and answering verbal and written queries received from customer and internal staff in a timely manner.

Other
• Other duties to include holiday and absence cover for colleagues in the Managed Training Team and as directed by the Operations Manager

To become an apprentice, you must:

  • be 16 or over
  • not already be in full-time education

You can start an apprenticeship whether you’re starting your career, want a change or you're upskilling in your current job. You can have a previous qualification like a degree and still start an apprenticeship.

As an apprentice you’ll:

  • have regular one to one sessions with a dedicated trainer either remotely or through visits to your workplace
  • learn and train for a specific job
  • get paid and receive holiday leave 
  • get hands-on experience in a real job
  • study for at least 20% of your working hours
  • complete assessments during and at the end of your apprenticeship
  • be on a career path with lots of future potential

What is an apprenticeship?

An apprenticeship is a real job where you learn, gain experience and get paid. You’re an employee with a contract of employment and holiday leave. By the end of an apprenticeship, you'll have the right skills and knowledge needed for your chosen career.

Levels of an apprenticeship

Each apprenticeship has a level and an equivalent education level. You can start an apprenticeship at any level. 

At the end of your apprenticeship, you’ll achieve the equivalent education level. For example, if you complete a level 3 apprenticeship, you’ll achieve the equivalent of an A level.

Company

Inspiro are one the UK’s largest apprenticeship providers. We’ve grown our business by growing professionals — designing employer-led programmes that provide life-changing, career-shaping skills and experiences for their employees.

Throughout the country, our teams are at work across a range of consumer-focused sectors, from social care and hospitality to retail and automotive and lots in-between. While every programme is underpinned by a proven and robust delivery model, each is tailored to our partner’s ambitions, requirements and strategy — it all starts with your needs.

Company info
Website
Telephone
0800 731 8199

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