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Receptionist/Administration Support Apprenticeship

Employer
Key Training
Location
North Shields, Tyne and Wear
Salary
£150 per week
Closing date
28 Mar 2019

View more

Specialism
Administration
Sector
Law
Role Type
Apprenticeship, Intermediate
Start Date
April
Duration
12-18 months

Job Details

Apprenticeship summary

Working week

  • Monday - Friday, 9am - 5pm Total hours per week: 35.00

Weekly wage

  • £150.00

Expected apprenticeship duration

  • 12 months

Apprenticeship level

  • Intermediate Level Apprenticeship

Vacancy description

Duties and responsibilities to include:

  • Communicating over the telephone with clients and colleagues
  • Work on reception area, meet and greet visitors
  • Use excellent customer service continuously
  • Organise and report data
  • Archiving documents 
  • Managing in house computer systems
  • Use a diary system
  • Sending and receiving e-mails
  • Postal duties
  • Filing and maintaining internal documents
  • Store and retrieve information
  • Scanning documents

Requirements and prospects

Desired skills

  • Ability to make efficient use of resources
  • Excellent people skills to be able to adapt to all levels and age groups
  • High level of motivation
  • Attention to detail
  • Excellent communication skills and telephone manner
  • Ability to multitask
  • Basic numeracy and literacy skills

Personal qualities

  • Sound knowledge of Microsoft, Excel packages, and social media platforms
  • Ability to work independently and as part of a team
  • Punctual
  • Efficient
  • Be able to use own initiative
  • Ambitious individual, who is driven to achieve successful results

Desired qualifications

  • GCSE (or equivalent) grades A*-C/9-4 in English and maths, is desirable however, not essential.

Future prospects

  • Progression within the company.

Training to be provided

  • Level 2 in Business and Administration
  • Level 2 Technical Certificate
  • Level 1 Functional Skills in English and maths (where applicable)
  • Employee Rights and Responsibilities (ERR)
  • Personal Learning and Thinking Skills (PLTS)
  • In-house training to be provided by the employer

Apprenticeship framework

  • Business and Administration

Company

Key Training specialise in recruiting Apprentices into jobs with apprenticeship training and developing the skills of those who are already in employment.

Our Talent Match Team are dedicated to providing each candidate with information, advice and guidance that will support them to achieve their career goals.

Company info
Website
Telephone
07947720451
Location
Key Training, Dean Court
22 Dean Street
Newcastle
Tyne and Wear
NE1 1PG
GB

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