Chartered Manager Degree Apprentice
- Develop a good understanding of the organisation, its operations and deliverables and ensure compliance with NHS Professionals policies and procedures within work remit.
- Provide general administrative support to the department, including photocopying, collecting and distributing post, filing, word processing etc.
- Undertake processing of correspondence, reports and other documents to corporate standards and deadlines and in formats appropriate to client groups.
- Process routine documentation.
- Develop and maintain spreadsheets and/or databases.
- Liaise with applicants, flexible workers and internal and external staff as required.
- Assist with the preparation and maintenance of statistical information.
- Operate corporate computer systems as required.
- Attend staff meetings and training, including work towards the academic elements of the role, as required
- Answer telephone calls in a prompt and efficient manner, dealing with all queries where appropriate or referring them to the relevant team member.
- Work to targets and deadlines.
- Provide ad-hoc support on projects as required. Build and maintain relationships with line managers and internal colleagues
- Communicate effectively with customers, colleagues, NHS Professionals staff, and approved external agencies ensuring appropriate lines of communication are in place.
- Ensure working relationships are established and maintained.
- Empathise when dealing with individuals who may have barriers to understanding.
- Ensure that confidentially is maintained at all times.
- Knowledge of Microsoft Office packages (Word, Excel, PowerPoint) in an educational or business setting
- Good interpersonal & organisational skills with the ability to use your own initiative
- Self-motivation, drive & commitment
An interest in Business Management - gained via a hobby, work experience or personal study
Ability to start the Apprenticeship early May 2017Qualifications required
A minimum of 5 GCSEs at grade C or above (including Maths, English and ICT), plus two A levels (or equivalent)Future prospects The starting salary for this position is £12,500 with regular increments within the first year based upon performance. Upon successful completion of the degree apprenticeship, you will be a highly qualified member of the NHS Professionals family, with unparalleled career opportunities within the business. Things to consider The current National Minimum Wage for an apprentice is £3.50 an hour. This rate applies to apprentices under 19 and those aged 19 or over who are in their first year. Apprentices must be paid at least the minimum wage rate for their age if they are aged 19 or over and have completed their first year. The minimum wage rates are £5.60 an hour for 18-20 year olds and £7.05 for anyone aged 21 and over. Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).