Apprentice Cyber Security Helpdesk Analyst - 10927

Ridgewall Limited
£307.88 per week
30 Mar 2017
13 May 2017
Role Type
Start Date
This is a fantastic family orientated organisation with great growth plans for the future, based in Shoreditch - one of the best and buzzing areas in London.


  • Working alongside the current Cyber Team
  • Helping to look after clients that have subscribed to the Ridgewall Cyber Service
  • Carry out first line duties, which include: Check on AV & Malware software, backups, firewalls and log management
  • Doing various Microsoft checks
  • Working under senior engineer's guidance
  • Depending on experience, getting involved with Cisco networking
  • Logging faults over the phone and 1st line support
Requirements and prospects Desired skills

Qualities/ Requirements:

  • A passion for IT and in particular security, having an analytical approach and follow security trends
  • Experience - ideally have a strong personal interest in IT in general, any security related experience is a plus
  • Demonstrate a good knowledge of the basic operation of computers including working experience with various applications
Personal qualities

Someone with an enthusiastic, professional attitude and a commitment to learning new skills.

Qualifications required

A Levels in ICT/Business/Computing...

  • Or an Advanced Apprenticeship in a similar subject
  • Or an International Baccalaureate at level 3 in ICT
  • Or a BTEC Extended Diploma in IT (180 credits)
Future prospects Full-time position on completing your Apprenticeship.

Things to consider Benefits: • Birthday bonuses • Staff lunches • Race days/nights The current National Minimum Wage for an apprentice is £3.50 an hour. This rate applies to apprentices under 19 and those aged 19 or over who are in their first year. Apprentices must be paid at least the minimum wage rate for their age if they are aged 19 or over and have completed their first year. The minimum wage rates are £5.60 an hour for 18-20 year olds and £7.05 for anyone aged 21 and over. Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

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