Business Administration Apprenticeship

Key Training
Gateshead, Tyne and Wear
£175.00 per week
25 Mar 2019
25 Apr 2019
NE11 0BH
Start Date
12-18 months

Apprenticeship summary

Working week

  • Monday - Thursday 8.30am - 5.00pm, Friday 8.30am - 4.00pm. Total hours per week: 37.50

Weekly wage

  • £175.00

Expected apprenticeship duration

  • 12 months

Apprenticeship level

  • Intermediate Level Apprenticeship

Vacancy description

Essential functions and basic duties:

  • Communicating over the telephone with tenants, clients and colleagues
  • Use excellent customer service continuously
  • Organise and report data
  • Collating information
  • Managing in house computer systems
  • Sending and receiving emails
  • Postal duties
  • Surveys and maintaining appointment diaries
  • Filing and maintaining internal documents
  • Store and retrieve information
  • Scanning documents

Requirements and prospects

Desired skills

  • Ability to make efficient use of resources
  • Excellent people skills to be able to adapt to all levels and age groups
  • High level of motivation
  • Attention to detail
  • Excellent communication skills and telephone manner
  • Ability to multi-task
  • Basic Numeracy and Literacy skills

Personal qualities

  • Sound knowledge of Microsoft, Excel packages and Social Media Platforms
  • Ability to work independently and as part of a team
  • Punctual
  • Efficient
  • Be able to use your own initiative
  • Ambitious individual, who is driven to achieve successful results

Desired qualifications

  • Maths and English grade A - C at GCSE are desirable, however, not essential. 

Future prospects

  • Progression onto Business Admin Level 3.

Training to be provided

  • Business Administration Level 2

Apprenticeship framework

  • Business and Administration