IT Wintel Engineer Apprentice - 11608

Recruiter
RR DONNELLEY GLOBAL DOCUMENT SOLUTIONS GROUP LIMITED
Location
Leicester
Salary
£16,087.00 annual salary
Posted
31 May 2017
Closes
31 Jul 2017
Ref
VAC001240998
Specialism
IT
Sector
Unspecified
Role Type
Apprenticeship
Start Date
August
Duration
Permanent
Multi Award Winning, Global, Print and Technology solutions brand are currently seeking a dedicated and passionate Wintel Engineer Apprentice to join their organisation in their Infrastructure Services team. The successful applicants will study for a Digital Degree Apprenticeship on the Systems & Networking specialist stream.

Main Duties
The IT Wintel Engineer Apprentice daily duties will include however not be limited to;
• Provide second line support responding to incident referrals. Support hardware and software for Windows server operating systems, virtualisation technologies and storage solutions.
• Prioritise problems based on severity and urgency and track all outstanding incidents until successful resolution or reallocation.
• Perform routine tasks for system maintenance as required.
• Conduct routine hardware, software and access control audits, implement remediation activities to ensure compliance with IT Governance policies and procedures.
• Perform operating system installation and ongoing maintenance in accordance with procedures defined by Wintel Senior Engineers.
• Perform root cause problem investigations and implement remediation's as defined by Wintel Senior Engineers
• Implement infrastructure changes as defined by established change control procedures following peer review
• Maintain all design, configuration and process documentation
• Build solutions inline with the approved technical designs
• Flexible approach to working as unsociable hours is often required

Requirements and prospects Desired skills

Qualities/ requirements
• Excellent communication skills both written, and verbal
• Good organisation skills with the ability to prioritise work load
• Ability to work well in a team environment
• High attention to detail with problem solving skills

Personal qualities

Someone with an enthusiastic and professional attitude and a commitment to learning new skills.

Qualifications required

Minimum A levels in ICT/Business/Computing or an Advanced Apprenticeship in a similar subject or an International Baccalaureate at Level 3 in ICT or a BTEC Extended Diploma in IT (180 credits) or equivalent.

Future prospects 92% of QA Apprentices secure permanent employment after finishing their apprenticeship. Additionally there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks.

Things to consider Benefits A pay review following successful completion of the apprenticeship.