Apprentice Medical Secretary/Administration Support

Swanage Medical Practice
Railway Station Approach, Swanage, BH19 1HB
£144.30 per week
08 Mar 2019
08 Mar 2019
Role Type
Apprenticeship, Degree
Start Date
Secretarial Duties
  • Audio type letters, reports and other documents as required by the partners, Practice manager and other team members
  • Liaise with hospital and community departments and patients regarding patient care, appointments, etc, incorporating the Electronic Referrals System
  • Ensure telephone enquiries are dealt with in a courteous and timely manner and take messages as appropriate
  • Code basic clinical correspondence into the patient electronic medical record
  • Process incoming and outgoing mail
  • Support the Subject Access Requests process
  • Send and receive faxes & Emails
  • Undertake photocopying as required
  • Filing
  • Action tasks as required

Administration Duties
  • Participate in providing holiday/sickness cover for scanning, and other admin duties as required
  • Admin support to the Practice Manager with various tasks to include filing & recording data in basic spreadsheets
  • Input and extract information from Practice computer system

  • Observe health and safety guidelines at all times
  • Any other reasonable duties that may be required from time-to-time
  • To promote a professional approach at all times by attire and attitude to patients and staff both in and out of the Practice
  • Complete mandatory training in a timely way
  • Attend Practice meetings where appropriate
  • Apply Practice policies, standards and guidance
  • An understanding, acceptance and adherence to the need for strict confidentiality

Requirements and prospects

Desired skills

Ability to type and have good computer skills

Personal qualities

  • Good organisational skills
  • Good time keeper and team person

Desired qualifications

  • Good English both written and verbal

Future prospects

  • On successful completion of the apprenticeship it is hoped there will be a permanent position available

Things to consider

Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week). For more information please visit:

You will be invited to Bournemouth & Poole College, North Road, Parkstone, Poole for interview and assessment prior to meeting with the employer.