Digital Degree Apprentice

Barnsley Premier Leisure
Queens Ground, Queens Road, Barnsley, S71 1AN
£15,100.00 annually
25 Mar 2019
25 Mar 2019
Role Type
Apprenticeship, Degree
Start Date
Duties to include:
  • To assist the IT Team in the day to day running of IT systems for BPL and assist the department in dealing with IT queries
  • To assist in providing 1st and 2nd line technical support, answering support queries either in person, phone or by email
  • Assist with the administration and maintenance of the company's internal IT systems.
  • Ensure that as the IT Apprentice you provide a support service that meets the needs of all employees of BPL
  • Assist in the support and guidance to employees highlighting the importance of BPL core values through the use of IT systems
  • Support users in the use of computer equipment.
  • Assist in configuring and set up of new server systems, required internally for company activities
  • Assist with the Install, configuration, and support of LAN, WAN and internet systems.
  • Become familiar with and take part in training to ensure full knowledge of relevant acts and legislation relating to BPL operations
  • Support users in the use of computer equipment by providing necessary advice.
  • At all times, comply with policies and procedures of BPL
  • Assist in maintaining network and workstation hardware and software at all Barnsley Premier Leisure sites
  • To assist in ensuring that the IT and Systems department provides a professional and effective service in all aspects of IT Support
  • To provide support and advice to all BPL employees in the use of IT systems and processes
  • To act as an Ambassador for BPL at all times, supporting and promoting BPL Strategic aims and core values
  • Assist in monitoring the network to ensure network availability to all system users and assist in performing necessary maintenance to support network availability

Requirements and prospects

Desired skills

Candidates should have a good awareness of the IT sector and broad understanding of most aspects of IT and telecommunications. An ideal candidate will likely have IT related hobbies. Experience using MS Office suite would be useful. You must be flexible and adaptable in order to meet the needs of the business.

Personal qualities

The ideal candidate will have:
  • A structured and ordered mind
  • Excellent trouble shooting skills
  • Great attention to detail
  • Dedication
  • Good interpersonal skills and an appreciation of the impact of IT issues on the running of a commercial business

We are looking for someone with energy, initiative and a strong work ethic.

Desired qualifications

112 UCAS points from A-Levels or Level 3 BTEC (including IT or Computer Science) or completion of a Level 3 IT apprenticeship.

Future prospects

The employer is ready to invest in training to develop the skills of the successful candidate. It is a long-term career opportunity.

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