Data Analyst Apprenticeship - 17537

Citation PLC
1, Macclesfield Road, Wilmslow, SK9 1BZ
£16,000.00 - £18,000.00 annually
05 Mar 2019
05 Mar 2019
Role Type
Apprenticeship, Higher
Start Date
Main role / Responsibilities: [will include but not be limited to]:
  • Working with colleagues from various departments to support them with data, dialler and basic telephone system issues
  • Supporting colleagues using our dialler system and with low-level technical issues
  • Analysing data from call statistics to help the business identify the most efficient way of using data and identifying trends in call patterns / activities
  • Working with colleagues to resolve error reports with a view to preventing recurrence
  • Identifying, collecting and migrating data to/from a range of internal and external systems
  • Manipulating and linking different data sets as required
  • Performing routine statistical analyses and ad-hoc queries
  • Assisting in the production of performance dashboards and reports
  • Assisting with data quality checking and cleansing

Requirements and prospects

Desired skills

  • Great communication skills enabling you to influence and gather information from a range of stakeholders
  • You'll love problem solving
  • Being proactive
  • Eager to learn, as no two days are ever the same

Personal qualities

Someone with an enthusiastic and professional attitude and a commitment to learning new skills.

Desired qualifications

  • A-Levels in ICT /Computing
  • Or an Apprenticeship in a similar subject (this must be at least the level below the planned programme)
  • Or an International Baccalaureate at level 3 in ICT

Future prospects

92% of QA Apprentices secure permanent employment after finishing their apprenticeship. Additionally there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks.

Things to consider

Benefits of the role:
Working for Citation, you will have access to:
  • 25 days holiday plus your birthday off work
  • Childcare vouchers
  • Gym membership discounts
  • Healthcare cash plan
  • Gaining the opportunity to purchase extra leave, pension contributions and more

Important Information:
QA's apprenticeships are funded by the Education & Skills Funding Agency (ESFA), an executive agency of the Department for Education.

To be eligible for a Government funded apprenticeship you must have lived in the UK or European Economic Area (EEA) for the last 3 consecutive years.

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