IT Service Desk Apprentice

Recruiter
Tandem Systems
Location
Bolton
Salary
£12,000.00 annual salary
Posted
09 Jun 2017
Closes
21 Jul 2017
Ref
VAC001249401
Specialism
IT
Sector
Unspecified
Role Type
Apprenticeship
Start Date
August
Duration
Permanent
Estio Training has an exciting new opportunity for an IT Service Desk Apprentice with Tandem Systems based in Bolton.

Some of the duties and responsibilities in this role will include:

  • Installation, maintainance and supporting computer systems and networks.
  • Monitoring systems.
  • Taking support calls from customers.
  • Visiting customers.
  • Configuring computer systems... and more!

This is a varied role working for a number of companies around the local area and beyond

Requirements and prospects Desired skills
  • Microsoft Windows Server.
  • Microsoft Windows desktops.
  • Microsoft Exchange.
  • Active Directory.
  • SQL Server.
  • Backup and DR.
  • Cisco Routers and Switches.
  • Firewalls.
  • Telephone Systems (Cisco).
  • Wireless.
  • Apple Mac.
  • iPhone/Android Devices.
  • Sharepoint.
Personal qualities
  • Excellent communication skills and telephone manner.
  • Excellent organisational and troubleshooting skills.
  • You will be a self-motivated achiever who gains satisfaction from providing excellent customer service.
  • Although not mandatory, it is desirable that the successful applicant has an interest in computing and internet technologies etc.
Qualifications required

5 GCSEs at grades A*- C or equivalent (including English Language and Maths)

Future prospects The role offers long term security and the opportunity to progress into a permanent position.