Business Analyst Apprentice

Amt Mortgage Services Ltd
Exchequer Court St Mary Axe, London, EC3A 8AA
£25,000.00 annually
26 Feb 2019
25 Apr 2019
Role Type
Apprenticeship, Higher
Start Date
The Business Analyst role is a vital link between our information technology capacity and our business objectives. The Business Analyst is responsible for ensuring that the business needs are clearly understood, documented and conveyed to the information technology teams, in accordance with AmTrust Business Analysis methodologies and governance.

The Business Analyst will own and maintain these requirements throughout the project lifecycle ensuring the solution delivered meets the objectives of the project, including scope, time, cost and quality.

The role will work closely with a wide range of stakeholders across AmTrust, including but not limited to peers, suppliers, testers, business partners, project managers, developers and the business to ensure successful delivery of projects.

The Business Analyst will also have a role in supporting improvements which can be made across the information technology department.

Your duties and responsibilities in this role will consist of:
  • Provide support to the production of the business case and any associated material
  • Facilitate requirements elicitation utilising techniques appropriate to the project and the stakeholder audience
  • Capture 'As-Is' and 'To-Be' business processes using BPMN 2.0 standards
  • Conduct Gap Analysis
  • Define clear, concise, realistic and testable functional and non-functional business requirements with your stakeholders to achieve the appropriate project outcome
  • Produce, own and maintain relevant business analysis documentation in line with our templates, methodologies and governance
  • Call out risks and issues to the project so that these can be managed and escalated appropriately
  • Provide guidance and support to colleagues within IT including but not limited to project managers, business partners, testers and developers
  • Negotiate and influence stakeholders and manage resolutions where conflicts are present
  • Support the business with defining their future vision
  • Support the business through the change lifecycle from both a technical and people perspective
  • Own and develop the relationships with stakeholders across multiple geographic regions
  • Promote the business analysis capabilities within AmTrust and be recognised as an expert in business analysis, helping to create a best in class service
  • Ensure that the FCA principle of treating customers fairly (TCF) is applied in those areas of the business within the jobholder's responsibility

Requirements and prospects

Desired skills

  • Strong understanding of the technical challenges faced by a global business, able to understand IT analysis and risks in this business context
  • Proven track record of project delivery, and number of projects delivered into the business
  • Experience of engaging with stakeholder across multiple business areas, at all levels, preferably on a global scale
  • Strong written/verbal/oral communication skills at all levels
  • Experience in multiple methodology disciplines would be beneficial
  • Proficiency with the Microsoft Office packages (e.g. Excel, Word and PowerPoint)
  • Insurance experience is preferred, though not mandatory
  • Strong organisational skills
  • IT systems knowledge

Personal qualities

  • Excellent business analysis skills
  • Strong relationship management skills
  • Engaging and passionate
  • Ability to engage effectively with different personality types
  • Strong analytical skills and attention to detail
  • Negotiator and influencer
  • Strategic thinker and planner
  • Team player
  • Problem-solver
  • Performance driven
  • Knowledge of AmTrust International or a similar business

Desired qualifications

5 GCSEs at grades A*-C/9-4 (or equivalent) including English and maths.

Future prospects

The role offers long term security and the opportunity to progress into a permanent position.

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