Chartered Manager Degree Apprenticeship (Social Change) - Project Support Apprentice

Queen Mary University of London
KT17 2AF
26 Apr 2019
26 May 2019
Samaritans 2019
Role Type
Apprenticeship, Degree
Start Date
24 months+

At Samaritans, our vision is that fewer people die by suicide. We believe it is preventable and that by working together we can give people the support they need before they reach crisis point. We are one of the most trusted charities in the UK and ROI, and we answer a call for help every six seconds. We have around 180 staff and more than 20,000 volunteers based across 201 branches giving emotional support 24 hours a day, 7 days a week. We are excited about this opportunity to bring a Degree Apprentice into our organisation to support the exciting work we have ahead.

You will contribute to our vision and strategy through performing project and support roles within a range of high-performing teams at the Samaritans. The rotational placements for our Project Support Apprentice are likely to include roles within our Fundraising, Marketing, Communication, Policy Campaigns and Partnerships, and Finance teams.

You will provide support on work-based projects, co-ordinate administration activities, and will lead on discrete pieces of work. We hope that this experience will develop your understanding and experience of how business processes work in practice, and how these align in our charity to create, facilitate and support social change.

Key responsibilities outlined may include the following tasks:

  • Working on supervised work-based projects within a key business area 
  • Supporting teams with general coordination and business process activities
  • Contributing to the development and improvement of our business processes and procedures
  • Supporting learning, evaluation, knowledge management, capacity building initiatives of the organisation
  • Assisting with the preparation of communication materials (internal and external)
  • Supporting with fundraising and marketing projects, events and day to day activities

Desired skills

We believe that your individuality and the unique perspective you bring is critical to our mission. Diversity of background, experience, and thought are all essential to us at the Samaritans. If you have a desire to make a difference in one of the most trusted charities in the UK, with an enormous support network of over 20,000 volunteers, we think this is a fantastic opportunity for you. Key skills and experience required:

  • Though experience of working within the not for profit sector is not required, you should have a keen interest in making a difference and contributing to our vision to reduce suicide.
  • Ability to follow set guidelines and instructions (verbal or written) to deliver results and meet deadlines.
  • Excellent written and verbal communication skills, including an ability to interact and engage comfortably at all levels.
  • A flexible, adaptable and proactive approach
  • Ability to put into practice what has been learnt effectively – we will ensure you have the support to make this happen
  • Sound prioritisation, time and task management skills ensuring accuracy and completeness in line with deadlines and across multiples tasks

Personal qualities

  • You’ll be self- motivated, curious, and committed to undertake routine tasks and project work with equal enthusiasm.
  • Confident and enthusiastic. Calm approach when working under pressure with the ability to deal professionally with people at all levels
  • Our Samaritans behaviours are key to how we work together. These values will be key to how you work, and to how you achieve results in your role. We are committed to recruiting people who share these values.
  • We support each other, We trust each other, We are aspirational for Samaritans and We treat each other with respect

Future prospects

We will encourage, support and empower you to achieve your potential, and to shape your work and career. At the end of your apprenticeship we will seek to support you to find a role within the Samaritans or we will facilitate opportunities outside of the organisation to support you in fulfilling your career aspirations.

Things to consider

Our HQ can be reached from the Ewell West Railway Station with trains taking 35 minutes from Waterloo and Wimbledon. We have great connections on local bus routes and a number of limited free parking spaces. As a Degree Apprentice you would be eligible for an Apprentice Oyster Card and you would be expected to meet travel expenses to and from work/University from your salary. 

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