Executive Services Administrator

Rochester, Kent
£5.00 per hour
02 May 2019
02 Jun 2019
Start Date

We are a specialist commercial vehicle and car body repair shop based in the Chatham. We manage repairs for large to small fleets with the same attention to detail and can carry out all aspects of body repair from panel beating to respraying. We have a wealth of experience with body repairs for cars and all types of commercial vehicles and can provide a fast and reliable service to enable you to keep your fleet on the road. We have extensive experience with many kinds of car and commercial vehicle repairs. We are efficient professional and courteous, and our car body repair prices are highly competitive.

Description of Vacancy
We have a small and lively team and you will need to be versatile and able to manage a variety of tasks. You will be responsible for greeting clients who visit the office. Managing filing and creating or updating databases. Answering phones in line with company requirements and taking messages. Deal with enquiries from both new and existing customers and support sales with new contacts. Training will be given on all aspects of the work carried out and you will be familiarised with all aspects of the services we provide. Come and help us grow our business.

Responsibilities include:

Answer phones and pass messages in a timely manner 
Answer phone in line company policy 
Meet and greet clients in a professional manner 
Call new contacts to establish requirements 
Liaise with existing customers 
Support customer services 
Keep filing up to date 
Data input and GDPR compliance 
Manage stationery requirements 
Manage reception 
Manage post inbound and outbound on a daily basis 
Manage registration of clients 
Process invoices 
Client Liaison 
General office duties

£5.00 per hour

09.00am – 17:30pm– 1hr lunch break

Skills Required
Focused approach to work 
Team orientated 
Excellent telephone manner 
Good attention to detail 
Professional manner 
Good communication skills (written and oral)

Personal Qualities
Smart and presentable appearance 
Pleasant friendly manner 
Ability to self-organise 
Contentious attitude 
Willing to learn new skills 

Qualifications Required
English and maths to level 1 functional skills or equivalent as a minimum. Good ICT skills.

Training Provided
On the job training with the employer whilst working towards the Apprenticeship Framework – consisting of the Intermediate NVQ Level, Technical Certificate and Functional Skills if appropriate.

Regular work based assessments/observations carried out by Kent Training & Apprenticeships Tutor Assessor, to determine competency and meet with Awarding Body standards.

Important Information
The employer has asked that you do not contact them direct. Doing so could jeopardise your application. You will be responsible for your travel expenses to and from your place of work. Therefore, you must have the means to get to your place of work on a daily basis whilst waiting for your first wages to be paid.

KT&A: Kent Training & Apprenticeships are part of Kent County Council and are a leading training organisation with nearly 30 years successful experience. KT&A specialise in high quality work-based training, delivered by qualified staff with personal experience of working in the skill area they teach.

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