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Apprentice Customer Service Adviser

Employer
Key Training Ltd
Location
Tamworth, Staffordshire
Salary
Weekly wage of £175
Closing date
8 Jun 2019

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Specialism
Sales / Customer Service
Sector
Technology
Role Type
Apprenticeship, Intermediate
Start Date
Immediate
Duration
12-18 months

Do you want to join a friendly and hardworking team? Are you a personable individual looking to use your skills in a professional environment? If so, we have the position for you! As a Apprentice Customer Service Advisor Apply now so you don't miss out!!

Jarvis Tech are looking for an Apprentice Customer Service Assistant. The main task of the successful candidate will be to support our Sales Account Managers. There will also be (if desired) scope to develop sales skills and possibly move into an apprentice Sales Account Manager role.

Duties will include:

  • Answer incoming calls
  • Place orders on our internal system
  • Liaise with suppliers and raise orders with them
  • Keep customers updated with order tracking 

Future role (if desired):

  • Basic quoting – all relevant training will be provided
  • Make outgoing calls to potential new customers
  • Manage Sales accounts

The ideal candidate will have an excellent telephone manner with strong customer service skills. They will be working in a fast paced environment, so an ability to think on the spot and adapt will be highly advantageous.

They will also be working as part of a close-knit team, so as well as being individually motivated, they will need to be strong team players.

Jarvis Tech is a HP and Lenovo hardware reseller, so any experience within the IT industry is desired but not compulsory.

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