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Customer Service Apprenticeship

Employer
Key Training
Location
Newcastle Upon Tyne, Tyne and Wear
Salary
£150 per week
Closing date
22 May 2019

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Job Details

Apprenticeship summary

Working week

  • Monday-Friday 9am-5:30pm Total hours per week: 37.50

Weekly wage

  • £150.00

Expected duration

  • 13 months

Apprenticeship level

  • Intermediate Level Apprenticeship

Vacancy description

  • To enable safe and efficient receipt, movement and storage of goods in warehouse
  • To assist in the management and audit of stock in the warehouse by good housekeeping and maintenance of quality control procedures
  • To work as part of a team with drivers to load and unload materials in timely fashion
  • To show courtesy and be helpful to customers/suppliers when collecting, delivering or returning materials to warehouse.
  • Maintain a safe workplace without risk to health by proper and timely assessment of risks to health and safety, and to implement measures and arrangements identified as necessary from the management.
  • Attend meetings and contribute to company strategy as required.
  • Any other duties as required by the company

Requirements and prospects

Desired skills

  • Ability to make efficient use of resources
  • High level of motivation
  • Good social skills
  • Attention to detail
  • Excellent communication skills
  • Ability to multi-task
  • Basic Numeracy and Literacy skills

Personal qualities

  • Sound knowledge of Microsoft packages
  • Ability to work independently and as part of small and busy  team
  • Responsible
  • Punctual
  • Efficient
  • Be able to use own initiative
  • Excellent telephone manner

Desired qualifications

  • Must have A-C GCSE grades (or equivelant) in maths English and ICT

Future prospects

  • Progression within the company

Training to be provided

  • Customer service practitioner qualification
  • In hosue training to be provided by the employer
  • Functional Skills in English, maths, and ICT to be provided by the training provider

Apprenticeship standard

  • Customer service practitioner

Company

Key Training specialise in recruiting Apprentices into jobs with apprenticeship training and developing the skills of those who are already in employment.

Our Talent Match Team are dedicated to providing each candidate with information, advice and guidance that will support them to achieve their career goals.

Company info
Website
Telephone
07947720451
Location
Key Training, Dean Court
22 Dean Street
Newcastle
Tyne and Wear
NE1 1PG
GB

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