Chartered Manager Degree Apprenticeship (Social Change) - Development Officer

Bury Road, Gilwell Park, London, E4 7QW
£19,201.00 annually
10 May 2019
03 Jun 2019
Role Type
Apprenticeship, Degree
Start Date
This is an exciting, and will be a highly rewarding, role for an individual who is enthusiastic and motivated by working in a national charity delivering social change, through an inspiring programme for young people. We're looking for someone with a "can do" attitude, willing to learn, eager to gain more skills and will take responsibility for their personal development.

It's an incredibly exciting time to be joining the Scouts as we begin to deliver on the ambitions of our Skills for Life 2018-2023 strategic plan. Ideally, the successful candidate will be highly resilient, will be great at getting things done, work well in teams, and will adapt well to change.

You will gain a broad range of experience in business management of a large UK youth charity and develop your knowledge and skills in delivering social change through programme and project delivery. You will be responsible for supporting the delivery of programmes, projects and day to day tasks that delivers or supports the Scouts business functions and delivery of the Skills for Life 2018-2023 strategic plan.

You will be expected to commit to completing your qualification and, in return, you will be supported throughout your degree with a key focus on your leadership and management skills.

Throughout the 4 year degree programme you will be an active member of a variety of departments across the organisation's four directorates; Operations and Transformation, Communication and Marketing, Commercial Services and Support Services.

You will undertake business process tasks and administrative activities to develop your core skills in business processes and practices. You will also develop your experience and skills in project planning, policy analysis and strategy delivery. This will be predominantly in the Chief Operating Officer's office where you will be an active member of the team providing support to the Chief Executive and Chief Operating Officer, which will also develop your knowledge and experience of what's involved in effectively leading a Charity.

As you develop throughout the programme you will be given increased responsibilities and take on your own projects and coordinate logistics.

As the role will be part of a range of departments throughout the duration of the 4 year Degree Apprenticeship, and therefore managed by different department managers, you will be assigned a supervisor/mentor at the Scouts for the duration of the degree programme to ensure consistency in support.

The key responsibilities of the role will include:
  • Work on programmes and projects, across different departments, delivering them to a high standard with agreed objectives and deadlines
  • Contribute to the development and improvement of our business processes and procedures, suggesting solutions to better and more efficient ways of working
  • Undertake research, fact finding and analysis to inform decision making on projects and initiatives and to contribute to improvements in policy and procedures
  • Communicate with both internal and external stakeholders and give a strong level of customer service and support for our volunteers
  • Assist with data capture, recording and reporting across various departments and to assist with the analysis of this data to monitor our progress and performance
  • To provide policy support; researching, evaluating and analysing issues/topics which are of interest, relevance and importance to the Chief Executive and Chief Operating Officer's Office
  • To provide support with preparation of speeches, providing meeting briefings, response to letters and creating presentations for the Chief Operating Officer's Office
  • Support the Chief Operating Officer's (COO) Office with general administrative tasks and business processes to support the Chief Executive and Chief Operating Officer such as organising meetings, events and coordinating diaries to a high quality standard

The nature of the duties of this role may change and develop according to the needs of the organisation. This will require you to adopt a flexible and adaptable approach.

  • Adhere to relevant legal and statutory requirements including the Data Protection Act (ensuring an appropriate level of confidentiality at all times), Health and Safety at Work Act (ensuring H&S of own and others at all times) , Data Protection Act (GDPR), and all other requirements of an active charity
  • Ensure timely attendance to work at all time, notifying line managers if there is a reason on occasion why this can't be met
  • Ensure that all responsibilities and activities within this post are consistent with the terms and spirit of The Scout Association's policies
  • Maintain confidentiality

Requirements and prospects

Desired skills

  • Strong research, fact finding and analysis skills
  • Strong communicationskills and ability to adapt your style to a wide range of stakeholders
  • Strong attention to detail and ability to work systematically and accurately
  • Excellent interpersonal skills and ability to build and maintain effective relationships with a wide range of people
  • Excellent planning and organisational skills with the ability to manage and deliver a diverse workload across a number of projects, whilst ensuring effective prioritisation and balancing of the needs of a range of stakeholders
  • Experience of using Microsoft Office especially PowerPoint, Word and Excel (or other presentation tools)

Personal qualities

  • Commitment to young people; understanding of their needs and a passion for supporting them to be their best
  • Self-motivated and an inquisitive nature
  • Positive and approachable
  • Open, confident and collegiate to work effectively with a range of internal and external stakeholders
  • Highly resourceful, with strong emotional intelligence and self-motivation
  • Willingness to learn and develop knowledge and experience in the role, and able to take on feedback

Desired qualifications

Generally, we expect our degree apprentices to demonstrate similar academic achievements to full-time BSc students.
  • A-level
  • AAA
  • Excludes General Studies andCritical thinking

International Baccalaureate (IB):
  • 36 points overall, including 6,6,6 from three Higher Level subjects. This must include a minimum of 4 in Standard Level Mathematics
  • D*DD

Full BTEC entry requirements:

Access to HE:
  • We consider applications from students with the Access to Higher Education Diploma on a case-by-case basis
  • GCSE
  • GCSE English and mathematics at grade C or 4 or above required.


Professional Experience:

Given the vocational nature of Degree Apprenticeships consideration will be given to reducing the academic entry requirements should applicants have relevant work experience. Queen Mary and the employer will agree to consider such applications on a case by case basis.

In terms of residency, to be eligible for an Apprenticeship you must:
  • Be a citizen of a country within the European Economic Area (EEA) (including other countries determined within the EEA or those with bilateral agreements), and have been ordinarily resident in the EEA (including other countries determined within the EEA or those with bilateral agreements), for at least the previous three years on the first day of the apprenticeship. OR
  • Have the right of abode and the right to work in the UK and have been ordinarily resident in the UK for at least the previous three years before the start of the apprenticeship OR

Be a non-EEA citizen with permission from the UK government to live in the UK, (not for educational purposes) and have been ordinarily resident in the UK for at least the previous three years before the start of the apprenticeship.

Future prospects

After four years at the Scouts, the experience and skills gained from actively participating in a wide variety of departments in the organisation, will give you a solid understanding and experience of how a large UK youth charity such as the Scouts operates and delivers programmes.

You should also have increased your skills and abilities in leadership and become more self-aware and able to identify what next steps you want to take in your career.

You will be in a position to apply for certain roles within the Scouts or other charities that best relate to the area that interests you and relevant to experience you have gained through the programme.

Things to consider

The Scout Association is an equal opportunity employer and we are committed to diversity and actively seeking applicants from a wide range of backgrounds.

The benefits of working for The Scout Association include:
  • Annual Leave (25 days + bank holidays)
  • Pension Scheme
  • Simply Health Scheme
  • Life Assurance
  • Subsidised lunches
  • Study and Volunteer Leave
  • Cycle to Work Scheme

Please see the Applicant Information Pack for further details:

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