Business Admin Apprentice within a Medical Centre

Key Training
Chester Le Street, Durham
£150 per week
13 May 2019
21 May 2019
Start Date
12-18 months

Apprenticeship summary

Working week

  • Monday-Friday 9am-5pm (37.5 hours per week) Total hours per week: 37.50

Weekly wage

  • £150.00

Expected duration

  • 12 months

Apprenticeship level

  • Intermediate Level Apprenticeship

Vacancy description

Job Summary:

To join the existing reception team doing a variety of work in our busy GP practice. You will work alongside doctors, nurses and other administrative staff.

This is the ideal opportunity for those who possess a proven ability to deal with all aspects of front office duties. As a medical receptionist you'll be expected to turn your hand to various jobs whilst maintaining a professional attitude at all times.

  • Communicating over the telephone with clients and colleagues
  • Work on reception area, meet and greet visitors
  • Use excellent customer service continuously
  • Organise and report data
  • Managing in house computer system’s
  • Use a diary system
  • Sending and receiving emails (Internally and Externally)
  • Postal and stationary duties
  • Filing and maintaining internal documents
  • Store and retrieve information
  • Meeting and greeting visitors
  • Scanning documents

Due to the nature of the role you will have to sign a confidentially agreement.

Requirements and prospects

Desired skills

  • Ability to make efficient use of resources
  • High level of motivation
  • Good social skills
  • Attention to detail
  • Excellent communication skills
  • Ability to multi-task
  • Basic Numeracy and Literacy skills
  • Sound knowledge of Microsoft & Excel packages

Personal qualities

  • Ability to work independently and as part of a team
  • Responsible
  • Punctual
  • Efficient
  • Be able to use own initiative
  • Excellent telephone manner

Desired qualifications

  • GCSE grades A-C/9-4 or equivalent

Future prospects

  • Once you have completed your apprenticeship your employer will be looking to offer you a permanent position in the company.

Training to be provided

  • You will work towards gaining your Business Admin Apprenticeship Framework 
  • Any other training you may need will be provided by your employer
  • Functional Skills in maths and English, if required

Apprenticeship framework

  • Business and Administration