Web Development & Support Apprentices in Reading

Unit 7a Comet House, Calleva Park, Reading, RG7 8JA
£9,000.00 - £15,000.00 annually
30 Apr 2019
03 Jun 2019
Role Type
Apprenticeship, Higher
Start Date
Vacancy description

We are offering a fantastic opportunity to fast track becoming a web developer by working within our experienced and dynamic team to deliver a leading CMS and web platform.

The role offers on the jobexperience into both web development and technical support to our international agency partners. You would work with web agencies around the world to help onboard them onto our product and assist them with all aspects of building websites and managing them on our software.

We run a cloud-based platform for building and managing websites and web applications that includes CMS, CRM, eCommerce, eMarketing and bespoke Databases. We also offer bespoke development services to our partner agencies that includes API integrations and building complex marketplace projects.

We are looking for enthusiastic web developers who are keen to learn and add to their existing web development skills. They will gain valuable insight into agencies across the world and how they manage web related projects on a commercial web development platform.

This is an incredible opportunity to learn the fundamental skills necessary to start a career in web development. Training is provided by highly skilled professional web developers who will equip you with the knowledge and experience to fast track your way to becoming a web developer. Everything you learn during the training sessions will be absolutely current and directly applicable to your work. Online training is provided to very quickly teach you the foundational languages of web development. Throughout the apprenticeship placement you will learn more languages and begin to specialise in your chosen area.

In the workplace you will be designated a Mentor - an experienced web developer who will be responsible for your learning at work. Group training will also be provided with other web development apprentices and we use slack (industry standard messaging app) to keep in touch with all the apprentices, mentors, trainers and past apprentices across the country. At various points in the year groups of apprentices will get together for residential field trips, for example a conference, hackathon or group training or team building.

Your duties will include:
  • Partner support - Predominantly via live chat, Slack and email for partners around the world. Assisting with questions ranging from pricing/sales to technical queries including website Go Live (domains/SSL).
  • Partner on-boarding - Requirements identification, guiding them through the process to facilitate onboarding within agreed timescales.
  • Partner lead generation - Targeting agencies from other platforms and working on marketing strategies to increase awareness/signups.
  • Partner Comms - Evolve communications plans and capabilities to ensure partners have all information they need and feel valued along with growing community.
  • Documentation - Knowledge management, ensuring partners have clear, easy to navigate technical documentation to meet their needs and streamline engagement and usage of the platform.
  • Roadmap/Release Management & Planning - Help manage the Roadmap based on partner feedback and communicate releases/updates.
  • Feature Planning - Help collate feedback and determine the specification andpriority of new features.
  • Feature QC - Reviewing any platform changes or new feature releases for quality control.
  • Work with the development team on existing and new projects, using HTML, CSS, JavaScript and Liquid to create and improve client websites and applications.
  • Attend team meetings including operations, marketing and R&D.
  • Assist the support team with assigning support tickets and keeping clients/partners informed of progress, completing tickets as skills improve.
  • Assist the QA team with automated and manual testing of websites and applications
  • Content administration - Use CMS interface to create and update content on client sites.
  • Site Administration - Use CMS interface to create and administer different types of content, lists of content, tags, users, displays and templates.

In a Web Development Apprenticeship placement, you will join a team of ambitious and passionate developers to learn and contribute to projects for renowned clients and agencies. This is an excellent route into a great career. You will be learning current, marketable skills on the job and in training. You will receive practical, no-holds-barred mentoring in how to build sites by a team of influential, world-class, industry experts, learning from a supportive team who will help you to become a better more rounded developer.

We are looking for Apprentice Web Developers; people that enjoy programming, coding and building websites. You must be passionate about web development, self-motivated, determined to learn and develop new skills and driven to succeed.

About Siteglide and our Stack:
  • Friendly team of 17 and growing.
  • Based in Aldermaston near Reading (transport required).
  • A modern, dog friendly, office.
  • AWS based infrastructure.
  • GraphQL/Liquid/YAML.
  • HTML/CSS (Sass)/JS.
  • Node.js/React/React Native.

  • Generous bonuses and benefits structure following training.
  • Laptop (Mac or PC) for personal and work use.
  • Spotify, Netflix and other perks.
  • Permanent role with potential to grow skillset and take on responsibilities.
  • Potential for flexibility on hours and working from home (to cover time zones)

Requirements and prospects

Desired skills

  • We are looking for someone who shows an interest in web development and an enthusiasm for learning new things.
  • Someone who uses a range of learning resources to develop new skills, such as online, books or trial and error.
  • You will definitely need to enjoy learning and exploring, as there's always something new to master in this industry and everything changes pretty fast.
  • Web development is not just about code, you will need to be able to communicate well with your team and maybe clients too.
  • You'll also need to be reliable and have a can-do approach to your workload.
  • Asking questions is often key to developing new skills quickly but you will also be required to research and learn things by yourself.

Personal qualities

  • Someone with an enthusiastic and professional attitude and a commitment to learning new skills.
  • You will need to be punctual, reliable, honest and have a strong work ethic.
  • You must be able to work as part of a team and contribute to team meetings, but also able to work on your own to targets and deadlines.

Desired qualifications

Ideally 5 A*-C GCSEs (or equivalents) including maths, English and ICT.

Future prospects

  • If you do well in this apprenticeship you will be offered a permanent position. Eighteen months experience and training should give you the level of skills required to seek another position as a Junior Web Developer or Agency Support Technician.

Things to consider

  • First interviews may be online/phone and successful candidates will be given some online learning resources to work through before attending the second interview.
  • Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week). The Apprenticeship National Minimum Wage guide (ANMW): https://www.gov.uk/national-minimum-wage-rates

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