Apprentice Support Engineer

Recruiter
Rakuten Marketing Europe Ltd
Location
29 Frederick Place, Brighton, BN1 4EA
Salary
£20,000.00 annually
Posted
05 Apr 2019
Closes
04 Jun 2019
Ref
VAC001518316
Specialism
IT
Sector
Unspecified
Role Type
Apprenticeship, Higher
Start Date
June
Duration
Permanent
At Rakuten as an apprentice Support Engineer your day to day will look like:
  • Managing queries and tasks escalated by 1st/2nd line client support team
  • Assisting with set-up and maintenance of client sites in Rakuten marketing's attribution platform
  • Analysis and investigation of issues that may arise through the data processing pipeline
  • Ensuring imported data is collected and processed daily
  • Monitor infrastructure and systems with internal tools
  • Communicate and collaborate with others
  • Updating internal documentation when required


Requirements and prospects

Desired skills

  • Relevant I.T. related training
  • Experience with database systems and server architecture
  • Proficient writing SQL database queries
  • Desire to learn about new technology
  • Ability to investigate and resolve tasks swiftly and effectively using own initiative
  • Exceptional communication skills


Personal qualities

  • Keen interest in IT and coding
  • Organsied
  • Good team player and communicator


Desired qualifications

Degree level or similar.

Future prospects

There is the potential to be offered a full time job at the end of the apprenticeship.

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