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Apprentice Support Engineer

Employer
Rakuten Marketing Europe Ltd
Location
29 Frederick Place, Brighton, BN1 4EA
Salary
£20,000.00 annually
Closing date
2 Jul 2019

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Specialism
IT
Sector
Unspecified
Role Type
Apprenticeship, Higher
Start Date
July
Duration
Permanent
At Rakuten as an apprentice Support Engineer your day to day will look like:
  • Managing queries and tasks escalated by 1st/2nd line client support team
  • Assisting with set-up and maintenance of client sites in Rakuten marketing's attribution platform
  • Analysis and investigation of issues that may arise through the data processing pipeline
  • Ensuring imported data is collected and processed daily
  • Monitor infrastructure and systems with internal tools
  • Communicate and collaborate with others
  • Updating internal documentation when required


Requirements and prospects

Desired skills

  • Relevant I.T. related training
  • Experience with database systems and server architecture
  • Proficient writing SQL database queries
  • Desire to learn about new technology
  • Ability to investigate and resolve tasks swiftly and effectively using own initiative
  • Exceptional communication skills


Personal qualities

  • Keen interest in IT and coding
  • Organsied
  • Good team player and communicator


Desired qualifications

Degree level or similar.

Future prospects

There is the potential to be offered a full time job at the end of the apprenticeship.

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