Apprentice Care Data & Systems Analyst ( Level 4 Data Analyst )

Acorns Childrens Hospice Trust
Drakes Court, Alcester Road Wythall, Birmingham, B47 6JR
£166.50 per week
17 Apr 2019
29 May 2019
Role Type
Apprenticeship, Higher
Start Date
Main Duties:
  • To support users including staff, volunteers, family members and external professionals in the use of the Acorns care information systems and portal including routine administration.
  • Assist in the development, testing and implementation of new developments, features and processes to maximise the benefits of the care information systems.
  • Assist with data quality cleansing and checking using analysis through a range of tools.
  • Use a range of analytical techniques and modelling to identify and predict trends and patterns in data.
  • Work across a variety of care projects providing technical data solutions.
  • Apply the organisations data and information security standards, policies and procedures to data management and administrative activities.
  • Assist in the production of performance dashboards and reports.
  • To work flexibly, within the Care Data Team, in order to maintain the integrity of data across the organisation and ensure all aspects of Information Governance are met and adhered to.
  • Develop and maintain system user guides and support the delivery of training to users of the system. This will include travel across the region and include some planned flexible working outside of normal office hours.
  • Manage care system helpdesk issues liaising effectively with staff, developers, families and external professionals.
  • Manage equipment inventory for users of care information systems in collaboration with the IT department.
  • Ensure that confidentiality is maintained at all times.

Requirements and prospects

Desired skills

  • Extensive experience of Microsoft Office suite, including Access and PowerPoint
  • Advanced Microsoft Excel
  • Ability to communicate effectively in a variety of situations
  • High levels of accuracy & attention to detail
  • Logical and creative thinking
  • Analytical and problem solving skills

Personal qualities

  • A thorough and organised approach
  • Awareness of confidentiality policies
  • Ability to prioritise work and multi-task
  • Ability to work independently and to take responsibility.
  • Ability to work with a range of internal and external people
  • Ability and willingness to take up learning and development opportunities
  • Ability to work under pressure
  • Willing and able to travel throughout the organisation.
  • Willingness to occasionally work outside of agreed working hours

Desired qualifications

Successful candidates will have at least five GCSEs (or equivalent) at Grade C or above including maths, English and either IT or Science.

Ideally, you will have either a minimum of two A levels (or equivalent) a Level 3 Apprenticeship qualification or Level 3 BTEC.

Future prospects

By working hard and demonstrating your ability, drive and commitment throughout your 16 month apprenticeship scheme, upon completion you may be offered a permanent contract ensuring you have further opportunities to continue growing within this exciting organisation.

Things to consider

Desired but not Essential:
  • Experience of working with data
  • System helpdesk experience
  • Awareness of Safeguarding
  • Full driving licence and own car

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