BT Apprentice programme - Supply Chain Apprenticeship

British Telecom
90 Victoria Road, Bletchley, Milton Keynes, MK2 2PA
£15,562.00 annually
01 Mar 2019
02 Jun 2019
Role Type
Apprenticeship, Higher
Start Date
Supply Chain Operations Executive.

Our higher apprentice Supply Chain Operations executive plays a role in supporting and delivering innovation in reverse supply chain programmes.

What you'll be doing:
  • You start to take responsibility and identify improvements in service life management of product, material and services to ensure 'Repaired' product delivery time is improved, within agreed budgeted costs, to appropriate quality standards and to customer/sponsor satisfaction
  • Assisting in the negotiation and specification of technical processes designed to ensure the timely and cost effective delivery of solutions which meet a specified set of cost, quality and time metrics
  • The regular review and improvement of development processes that utilise partner resources and the adherence of all suppliers with the production and accuracy of output / production plans
  • Constantly review the product turnaround progress and activities to ensure they are delivered in line with the production plans
  • Identify and resolve planning / production issues and challenges using product Knowledge as necessary, to ensure performance is kept on track by maximising opportunities and minimising risks to the production plan
  • Develop operational plans and implement agreed strategy / policy, ensuring that resources are in place to enable objectives to be met
  • In conjunction with the After Sales Operations Manager and planning department continuously review processes, and manage improvements, to maximise the efficiency and responsiveness of third party repair operations
  • Liaise internally and externally across the business to achieve the effective integration of work, and develop an external network of professional contacts to maintain an up to date knowledge of consumer, competitor, and supplier developments
  • Detail and timely submission of claims on the 3pls / OEMs for non KPI adherence

Requirements and prospects

Desired skills

At BT, we're creating an inclusive working environment where people from all backgrounds can succeed. Diversity makes sense for us, for our customers and for our future.We value different perspectives, skills and experiences, and welcome applications from all sections of the community.

Whatever your background, there are ten particular qualities that we expect everyone here to demonstrate.We call them strengths.Do you share them?
  • Learner - keen and quick to grow
  • Drive - ambitious to do brilliantly
  • Team -supportive of colleagues
  • Networker - connects with other people
  • Ownership - takes personal responsibility
  • Analytical - careful problem solver
  • Change - open to doing things differently
  • Customer - Passion for the people we serve
  • Commercial - fascinated by business
  • Efficient - plans to achieve success

Personal qualities

We look for 'sparks' of great potential that we can develop further with our training programmes and support.If you've got the spark, you can build a great future with BT.

Desired qualifications

You'll need to achieve (or be on course to achieve) two A-Levels with a minimum of CC grades, including a STEM subject or equivalent. You'll also need a minimum of five GCSEs at grades 4-9 (C or above) including English Language and maths.

Future prospects

At the end of your apprenticeship you will graduate from your apprenticeship and continue your career with BT.

Things to consider

For more information on the ANMW, please visit:

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