Admin/Training Coordinator Apprentice

Key Training
Gateshead, Tyne and Wear
£175.00 per week
22 May 2019
22 Jun 2019
NE11 0JS
Start Date
12-18 months

Apprenticeship summary

Working week

  • Monday-Friday 9am-5:30pm Total hours per week: 37.50

Weekly Wage

  • £175.00

Expected duration

  • 12 months

Apprenticeship level

  • Intermediate Level Apprenticeship

Vacancy description

Key responsibilities:

  • Taking course bookings via telephone, email, and internet
  • Recording course bookings using Area North booking procedure
  • Sending Joining Instructions to clients
  • Schedule and coordinate training courses and meetings
  • Invoicing clients
  • General administration and clerical support including mailing, scanning, faxing and copying
  • Maintain electronic and hard copy filing system
  • Taking customer payments using a card processing machine
  • Dealing with client training requirements
  • Chasing client payments
  • Issuing client certificates
  • To undertake any other relevant duties as may reasonably be requested by the Company

Requirements and prospects

Desired skills

  • Ability to make efficient use of resources
  • Excellent people skills to be able to adapt to all levels and age groups
  • High level of motivation
  • Attention to detail
  • Excellent communication skills and telephone manner
  • Ability to multi-task
  • Basic Numeracy and Literacy skills

Personal qualities

  • Sound knowledge of Microsoft, Excel packages and Social Media Platforms
  • Ability to work independently and as part of a team
  • Punctual
  • Efficient
  • Be able to use your own initiative
  • Ambitious individual, who is driven to achieve successful results

Desired qualifications

  • GCSE grades A-C/9-4 in maths and English (or the equivalent) are desirable, however not essential for this role 

Future prospects

  • Progression within the company. 

Training to be provided:

  • Intermediate Business and Administration Apprenticeship
  • Business Admin framework qualification 
  • In-house training to be provided by the employer 
  • Functional Skills in maths and English to be provided by the training provider, if required 

Apprenticeship framework

  • Business and Administration