Business Administration Apprenticeship

Key Training
Newcastle Upon Tyne, Tyne and Wear
£150 per week
24 May 2019
24 Jun 2019
NE13 9BA
Start Date
12-18 months

Apprenticeship summary

Working week

  • Monday - Friday 8.30am - 5.00pm moving to 8.00am - 4.30pm once fully trained Total hours per week: 37.50

Weekly Wage

  • £150.00

Expected duration

  • 12 months

Apprenticeship level

  • Intermediate Level Apprenticeship

Vacancy description

Essential functions and basic duties: 

  • Communicating over the telephone with clients and colleagues, therefore you must be confident on the telephone as you will be the first point of contact 
  • Work on the reception area, meet and greet visitors 
  • Use excellent customer service continuously 
  • Organise and report data
  • Managing in house computer systems
  • Use a diary system
  • Sending and receiving emails 
  • Postal duties
  • Filing and maintaining internal documents
  • Store and retrieve information
  • Scanning documents
  • Setting up meeting rooms and providing refreshments
  • Document control 
  • Ad-hoc administration basked tasks such as arranging documents and filing. This will be a big part of the role to start with

Requirements and prospects

Desired skills

  • Excellent communication skills and telephone manner
  • Efficient
  • Punctual
  • Excellent people skills to be able to adapt to all levels and age groups
  • Sound knowledge of Microsoft, Excel packages and social media platforms
  • Basic numeracy and literacy skills

Personal qualities

  • Mature outlook
  • Confident on the telephone, as you will be the first point of contact
  • Attention to detail
  • Want to progress with the company
  • Friendly and outgoing
  • Well presented
  • High level of motivation

Desired qualifications

  • GCSE or equivalent A-C grades in maths and English
  • Good knowledge of Microsoft packages, especially Excel as you will be using this frequently

Future prospects

  • Progression onto level 3 qualification
  • Progression within the company

Training to be provided

  • Level 2 in Business Administration framework 
  • Functional Skills if appropriate
  • Any other training will be given by the employer

Apprenticeship framework

  • Business and Administration