Customer Service Apprenticeship

Recruiter
Key Training
Location
Riverside Park Industrial Estate, Middlesbrough
Salary
£175.00 per week
Posted
24 May 2019
Closes
24 Jun 2019
Ref
TS2 1RU
Sector
Accounting
Start Date
July
Duration
12-18 months

Apprenticeship summary

Working week

  • Monday - Friday 9.00 am - 5.00 pm (1 hour Lunch) Total hours per week: 35.00

Weekly Wage

  • £175.00

Expected duration

  • 13 months

Apprenticeship level

  • Intermediate Level Apprenticeship

Vacancy description

Duties to include:

  • Meeting and greeting customers
  • Dealing with client queries
  • Answering the telephone and handing to the right department
  • Data entry   
  • Filing and maintaining internal documents
  • Store and retrieve information
  • Processing paperwork
  • Scanning documents
  • In house computer systems and management

Requirements and prospects

Desired skills

  • Knowledge of Microsoft Excel and Word
  • Computer skills
  • High level of confidence 
  • People person 

Personal qualities

  • The good general standard of English and Math’s
  • Literate, and able to write emails to clients
  • Able to communicate effectively with peers, management and other third-parties

Desired qualifications

  • Grades A-C in Maths and English, desirable, however not essential. 

Future prospects

  • Full-time employment/ higher level apprenticeship is available to any hardworking learner. 

Training to be provided

  • Level 2 Customer Service Practitioner Standard
  • In house training from the employer
  • Functional Skills Maths and English training, if applicable

Apprenticeship standard

  • Customer service practitioner

Apply for Customer Service Apprenticeship

Already uploaded your CV? Sign in to apply instantly

Apply

Upload from your computer

Or import from cloud storage

Your CV must be a .doc, .pdf, .docx, .rtf, and no bigger than 1MB


4000 characters left

Marketing Communication

We'd love to send you information about Jobs and Services from UCAS by email.

All emails will contain a link in the footer to enable you to unsubscribe at any time.


When you apply for a job we will send your application to the named recruiter, who may contact you. By applying for a job listed on UCAS you agree to our terms and conditions and privacy policy. You should never be required to provide bank account details. If you are, please email us.

Similar jobs

Similar jobs